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redsparro
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redsparro asked on
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Windows Live Messenger installation fails - error: 0x8007064c

hi, i have been trying to install windows live messenger through the WLE 2011 installation exe but i keep coming up with the error Windows Live Essentials couldn;t be installed.

Error: 0x8007064c

Source: WLXSuite

Have tried googling both the error code and the source, and cannot anything relevant to it. Any help would be appreciated!

Linney
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Linney replied on
MVP

Is your Firewall disabled, sometimes that creates that or similar error messages.

Problem when installing Windows Live Essentials - 0x8007064c
http://windowslivehelp.com/thread.aspx?threadid=b9bf2288-82ed-4797-aef7-e49859aee1d6

How to enable Windows Firewall when you receive an error code 0x80070643 or 0x800706d9 during Windows Live Essentials installation
http://windowslivehelp.com/solution.aspx?solutionid=bfd9421a-7379-40f4-8a8c-6a443484ac0e

Messenger Threads
http://windowslivehelp.com/forums.aspx?productid=2


When you get the first part of the downloader (wlSetup-web.exe) from Windows Live, (don't run it from the Server) save it to your hard drive so that you can right-click on it and select the "Run As Administrator" option.

Make sure you other security programs and third party applications are not interfering with the install.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/default.aspx/kb/929135

Have you tried cleaning out your Temp folder, you can do it by typing %temp% in the Start Menu RUN box.  This will open your Temp folder, there you can delete everything that Windows will allow you to do so.

It may be necessary to show Both Hidden and System Files, and also to uncheck "Hide known file types" in Control Panel/ Folder Options/ View, to navigate to the mentioned Temp location.

Martijn Wismeijer
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Martijn Wismeijer replied on

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not working...  And you wonder why you are loosing market share?
Linney
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Linney replied on
MVP

Reply

Most of us here are just normal users like you and have no connection with Microsoft.

 

Have you tried the full installer?

 

Windows Live Essentials 2011 full standalone installer
http://www.techknowl.com/windows-live-essentials-2011-full-standalone-installer-setup-download.html


 

InterloperUX
Found this helpful 1
InterloperUX replied on
For anyone stuck on this issue, I solved it by manually creating an Installer folder under my Windows directory, and giving it Administrator permissions. I also had to turn off User Account Control to solve another problem, which may have also fixed this installation issue.
老渔
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老渔 replied on

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Not working. I have to say it is a poor software! 
Linney
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Linney replied on
MVP

Reply

Talk to us about Windows Live Messenger
https://feedback.live.com/Default.aspx?productkey=wlmessenger&scrx=1

 

Try the Messenger or Live Help Forum, unfortunately the site is down at the moment.

Messenger Forum
http://windowslivehelp.com/forums.aspx?productid=2

 

Windows Live Essentials Help Center
http://explore.live.com/windows-live-essentials-help-center

is LifeLove
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is LifeLove replied on

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please help me i did all u said but i am getting the code again...
zinitti
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zinitti replied on
Crappy corporation - crappy software... I've had this issue too among with about 5 other errors. Nether of the posts before wasn't very helpful.
Linney
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Linney replied on
MVP

Reply

Try these methods to remove Messenger then try reinstalling Windows Live.


Windows 7 - Windows Live Messenger - Manually Uninstall
http://www.sevenforums.com/tutorials/102788-windows-live-messenger-manually-uninstall.html

How to uninstall Windows Live Essentials via CMD line parameter
http://answers.microsoft.com/en-us/windowslive/forum/messenger-wlinstall/how-to-uninstall-windows-live-essentials-via-cmd/3d26c7ea-faf0-437a-88b0-c5bdd3dd31ec

 

 

How to start an Elevated Command Prompt in Windows 7 and Vista
http://www.bleepingcomputer.com/tutorials/windows-elevated-command-prompt/

 

 

One desperate way to fix these type of problems, if you want to go that far, would be to save your valuable data then reinstall Windows.