Trying to install NetworkMagic 5.5 purchased from Purenetworks with Linksys/Cisco router worked on two other PCs on home network but won't install on this PC.

Have tried uninstalling,but there is no file to uninstall.  Tried looking in windows installer/clean up utility.  Have tried turning off firewall.  Have both Norton 360 and Windows essentials running.  Have tried loading from web site and also from disk.  Tried loading from disk copied from my other 2 PCs and disk that came with router.  Have tried running Purenetworks  Platform clean cmd. Get message that it is only compatible with WP,Windows 2003,and Vista.  Get error message "0x643"  and " 0xc0000005".  Have downloaded file from Purenetworks and save on desktop.  Tried running as admin.   ????
Answer
Answer

Hi Governortech,

Looks like Network Magic 5.5 is not compatible with windows 7, for more information check the windows 7 compatibility link.

Windows 7 Compatibility Center

http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

You can still install Network Magic 5.5 on windows 7 in a compatibility mode.

Run the Program Compatibility Wizard

1.    Open the Program Compatibility Wizard by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Use an older program with this version of Windows.

2.    Follow the instructions in the wizard.

Make older programs run in this version of Windows

http://windows.microsoft.com/en-us/windows-vista/Make-older-programs-run-in-this-version-of-Windows

Hope this helps.

Bindu S -- Microsoft Support

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Last updated July 4, 2018 Views 1,412 Applies to: