Problem Event Name: APPCRASH MSVBVM50.DLL

program name client008 and automatically start up
This message will appear every time the computer restarts approximately 30 times

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    client008.exe
  Application Version:    1.0.0.0
  Application Timestamp:    470e62bb
  Fault Module Name:    MSVBVM50.DLL
  Fault Module Version:    5.2.82.44
  Fault Module Timestamp:    38439949
  Exception Code:    c0000005
  Exception Offset:    000b70a9
  OS Version:    6.1.7600.2.0.0.256.48
  Locale ID:    1057
  Additional Information 1:    212f
  Additional Information 2:    212f49298efde316271d12607801ff14
  Additional Information 3:    aafa
  Additional Information 4:    aafa3741f4be6687d4e2f04ca18af141

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please help me to solve this problem
thanks

Answer
Answer

Hi Loromoto,

Welcome to Microsoft Answers!

a.    Which version of Operating system do you use?

b.    Did you make any recent changes to your computer?

Client008.exe: The program has a visible window. There is no description of the program. The program starts when Windows starts (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders). client008.exe is not a Windows system file. The application uses ports to connect to LAN or Internet. client008.exe is able to hide itself, record inputs.

Msvbvm50.dll error messages might appear while using or installing certain programs, when Windows starts or shuts down, or maybe even during a Windows installation.

First, I suggest you to perform a Clean boot to check if any third party applications is causing this issue.

Method 1: Perform a clean boot

Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to modify the advanced boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable.

 .             Log on to the computer by using an account that has administrator rights.

  1.  
    1. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    2. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
    3. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

      Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.

       4.     Click OK, and then click Restart.

Note: Reset the computer to start as usual

After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. Click Start, type msconfig.exe in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
  2. On the General tab, click the Normal Startup option, and then click OK.
  3. When you are prompted to restart the computer, click Restart.

For more information visit the following link:

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.microsoft.com/default.aspx/kb/929135

Method 2: If this does not help, download and run the registry cleaner from the following link:

http://onecare.live.com/site/en-Us/article/registry_cleaner_why.htm

Also run an online virus scan by visiting the following link:

http://onecare.live.com/standard/en-us/default.htm

Regards,

Divya R – Microsoft Support.

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Question Info


Last updated April 8, 2022 Views 6,077 Applies to: