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general mail failure restart excell and email program

Using Windows 7,IE8,Windows live mail and office 2007. Get the above whenever I try to send an excel file to someone. Word works ok. Thanks

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Hi ruby9red,

Thank you for using Microsoft Windows forum.

The issue you posted is related to Microsoft Office and Windows Live Mail and would be better suited in the Office/Windows Live Discussion Groups. Please visit the links below to find a communities that will offer the support you request.

Microsoft Office : http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx
 
Windows Live Mail : http://windowslivehelp.com/community/

In the meantime try the steps from the link given below :

The "E-mail" command is missing or is unavailable in Excel 2007, in PowerPoint 2007, or in Word 2007 : http://support.microsoft.com/kb/918792/en-us


Regards,
Azeez Nadeem - Microsoft Support

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What Firewall do you have on the machine?  Is it blocking Excel?

General mail failure when sending e-mail from Excel
http://www.pcreview.co.uk/forums/thread-2112758.php

This one talks about having the E-mail client program closed and just allowing Excel to open it when required.

Office Products can't send mail through WLM (General mail failure)
http://www.winvistatips.com/office-products-cant-send-mail-through-wlm-general-mail-failure-t804055.html

See what else you can dig up.

http://www.google.com/search?q=general+mail+failure+restart+excell+and+email+program&rls=com.microsoft:en-au&ie=UTF-8&oe=UTF-8&startIndex=&startPage=1


Diagnose and repair crashing Office programs by using Office Diagnostics
http://office.microsoft.com/client/helppreview.aspx?AssetID=HA012340761033&QueryID=swLFe7o9k&respos=7&rt=2&ns=WINWORD&lcid=3081&pid=CH100964821033

Work with Office safe modes
http://office.microsoft.com/client/helppreview.aspx?AssetID=HP101407921033&QueryID=RvzFVrl-70&respos=2&rt=2&ns=OUTLOOK&lcid=3081&pid=CH100622221033

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Last updated August 4, 2020 Views 13,872 Applies to: