Ask a new question

Adobe flash player is recently missing from my computer.

I recently clicked on a video ad and it prompted me to download adobe flash player which I thought I alread had on my dell computer.  I couldn't find it under all programs so I downloaded it from adobe.com and I still can't find it in my computer and I still get the prompt to download it.  So I downloaded it again and no change.  I have Windows 7, Internet Explorer 64, and microsoft internet security essentials.  I also tried to open up something called Windows media player, but it doesn't play videos on webpages.  Please help.

Answer
Answer

Hi,

 

Thank you for posting your query in Microsoft Community Forums.

 

From the description, I understand that you are unable to find the installed Adobe Flash Player on your computer.

 

I will surely try to help you in fixing the issue.

 

1.       Have you made any changes to the computer prior to this issue?

2.       Are you to find the program in Uninstall programs list?

3.       Which version of Internet Explorer are you using?

 

I would recommend you to follow the below given methods and check if it fixes the issue.

 

Method 1: Refer to the links provided below and follow the steps mentioned in it.

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

 

http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html

 

If the issue still persists,

 

Method 2: I would suggest you to remove your existing Flash player installation using this tool from Adobe:

 

http://kb2.adobe.com/cps/141/tn_14157.html

 

Refer to the link to install

http://get.adobe.com/flashplayer/

 

Hope this information will help you.

 

For any other Windows related issue, reply to us and we will be happy to assist you.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated August 17, 2019 Views 1,418 Applies to: