teresawyman
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teresawyman asked on

Windows 7 activation error code 0x8007007B

can't activate windows seven
Andre Da Costa
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Answer
Andre Da Costa replied on
MVP Wiki Author Community Moderator MCC: Content Creator
In addition to Colins information, you could try phone activation too:
Activate Windows 7 manually:
1. Click Start, and in the Search box type :  slui.exe 4

2. Press ENTER on your Keyboard

3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person. 

techingiteasy.wordpress.com
Windows Expert - Consumer
J.DD
Found this helpful 0
Answer
J.DD replied on
Cbarnhorst
Found this helpful 7
Most Helpful Reply
Cbarnhorst replied on

Assuming by "registering" you mean Activating, please download the Microsoft Genuine Advantage Diagnostic tool from
http://go.microsoft.com/fwlink/?linkid=56062

Open the Microsoft Genuine Advantage diagnostic tool. Click Run, and then click Continue.

The tool will scan your computer, and then give you a summary of your computer's settings and system details that will help someone here diagnose the problem.

To copy your results to the Clipboard, click Copy.

Paste the report into your reply here. 

 

For the record, you register yourself as a Windows user but you activate Windows so that it is tied to your computer.

 

 

Colin Barnhorst
Cbarnhorst
Found this helpful 7
Cbarnhorst replied on

Assuming by "registering" you mean Activating, please download the Microsoft Genuine Advantage Diagnostic tool from
http://go.microsoft.com/fwlink/?linkid=56062

Open the Microsoft Genuine Advantage diagnostic tool. Click Run, and then click Continue.

The tool will scan your computer, and then give you a summary of your computer's settings and system details that will help someone here diagnose the problem.

To copy your results to the Clipboard, click Copy.

Paste the report into your reply here. 

 

For the record, you register yourself as a Windows user but you activate Windows so that it is tied to your computer.

 

 

Colin Barnhorst
J.DD
Found this helpful 0
Answer
J.DD replied on
Andre Da Costa
Found this helpful 5
Answer
Andre Da Costa replied on
MVP Wiki Author Community Moderator MCC: Content Creator
In addition to Colins information, you could try phone activation too:
Activate Windows 7 manually:
1. Click Start, and in the Search box type :  slui.exe 4

2. Press ENTER on your Keyboard

3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person. 

techingiteasy.wordpress.com
Windows Expert - Consumer
NetworkAngel
Found this helpful 3
NetworkAngel replied on

Reply

I keep getting the error code 0x8007007B

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M2D3P-KDVY4-MPTW8
Windows Product Key Hash: 4t2LdN1XgT/OgNBuCv6qJaqGcaI=
Windows Product ID: 00371-868-0000106-85855
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {080F6524-223C-4B24-A39F-11853E2F3DF0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox 4.0 Beta 12\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{080F6524-223C-4B24-A39F-11853E2F3DF0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MPTW8</PKey><PID>00371-868-0000106-85855</PID><PIDType>1</PIDType><SID>S-1-5-21-3063897868-2126095236-2551385588</SID><SYSTEM><Manufacturer>P415L</Manufacturer><Model>P4Dual-915GL</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="3"/><Date>20050311000000.000000+000</Date></BIOS><HWID>31383807018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000010-03-1033-7600.0000-0572011
Installation ID: 010221926090870322349834802025514566655376148532266572
Partial Product Key: MPTW8
License Status: Initial grace period
Time remaining: 13920 minute(s) (9 day(s))
Remaining Windows rearm count: 4
Trusted time: 19/03/2011 12:41:11 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:26:2011 23:56
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAIABAABAAEAAAABAAAAAQABAAEA+l4+gsD4lmco36oc7qRkkniFznrStu6okOg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            A M I         OEMAPIC
  FACP            A M I         OEMFACP
  MCFG            A M I         OEMMCFG
  OEMB            A M I         AMI_OEM


Charlie Dude
Found this helpful 1
Charlie Dude replied on

Reply

Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel

Where did you get your Windows 7?

NetworkAngel
Found this helpful 0
NetworkAngel replied on

Reply

Thanks all for your replies.  It turns out the idiot who installed it used the wrong licensing key (MAK).  Fixed now.
tostarcity
Found this helpful 1
tostarcity replied on

Reply

hello, i tried the same but my location is set default as Afghanistan, how could i change it to my country . INDIA. plz
LizaV
Found this helpful 0
LizaV replied on

Reply

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85557
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {E62D4D62-F196-4C1A-842C-663770CED46B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Liza\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E62D4D62-F196-4C1A-842C-663770CED46B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85557</PID><PIDType>1</PIDType><SID>S-1-5-21-1246008657-82543952-2097218771</SID><SYSTEM><Manufacturer>Packard Bell BV</Manufacturer><Model>EasyNote_MX37-V-022</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>209    </Version><SMBIOSVersion major="2" minor="5"/><Date>20071127000000.000000+000</Date></BIOS><HWID>CDF73B07018400FA</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>PacBel</OEMID><OEMTableID>PBNB000A</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versie van Software Licensing-service: 6.1.7601.17514

Naam: Windows(R) 7, Enterprise edition
Beschrijving: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activerings-id: ae2ee509-1b34-41c0-acb7-6d4650168915
Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 00392-00170-918-500000-03-1043-7600.0000-1382011
Installatie-id007573224773162242143855142416368633444414174086985163
Gedeeltelijke productcode: HVTHH
Licentiestatus: initiële licentieperiode
Resterende tijd: 6960 minu(u)t(en) (4 dag(en))
Resterend aantal nieuwe Windows-activeringen: 4
Vertrouwde tijd: 13-6-2011 20:32:55
Gebruik 'slmgr.vbs /ato' om de KMS-clientgegevens te activeren en bij te werken zodat de waarden worden bijgewerkt.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:13:2011 20:19
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAABAAAAAwABAAEAJJTCUjQ3+um+wQCiFNw+MSCjMGwAs0QCYDayDQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC 112707 APIC1919
  FACP 112707 FACP1919
  DBGP 112707 DBGP1919
  HPET 112707 OEMHPET 
  BOOT 112707 BOOT1919
  MCFG 112707 OEMMCFG 
  SLIC PacBel PBNB000A
  ECDT 112707 OEMECDT 
  OEMB 112707 OEMB1919
  SSDT PmRef Cpu0Cst
  SSDT PmRef Cpu0Cst

george1009
Found this helpful 0
george1009 replied on

Reply

Windows License Type: KMS Client
Gebruik 'slmgr.vbs /ato' om de KMS-clientgegevens te activeren en bij te werken zodat de waarden worden bijgewerkt.

Please see your system administrator for assistance.
Mary1615
Found this helpful 0
Mary1615 replied on

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A075C193-0902-495B-A51A-6AA0E5756ED3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Mary Ann\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A075C193-0902-495B-A51A-6AA0E5756ED3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1682171631-3060620992-2033421234</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23</Version><SMBIOSVersion major="2" minor="6"/><Date>20101111000000.000000+000</Date></BIOS><HWID>C9E03407018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>7B7EAC164D53F78</Val><Hash>LqNgQv6ZbtedNN8Bf3CtqGSBaTo=</Hash><Pid>81607-956-1382124-64085</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1442010
Installation ID: 010083780393903090850212098662492270140126224105178965
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3Q6C9
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 7/21/2011 12:29:33 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:20:2011 20:05
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEA6GFqmOAhVPlcO+RocGbqRQz2JBJMAaYynrM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   HP      1442   
  FACP   HP      1442   
  HPET   HP      1442   
  BOOT   HP      1442   
  MCFG   HP      1442   
  SLIC   HPQOEM  SLIC-MPC
  SSDT   AMD     POWERNOW


 

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