nharp0386
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nharp0386 asked on

Installation freezes at 70%

I'm trying to install Windows 7 64-bit on my computer over Windows Vista 32-bit.  I downloaded the official Microsoft / Digital River ISO and the USB/DVD Download Tool, created my bootable DVD, and booted from it to custom install Windows 7 over my activated Windows Vista.  When I got to the long step (expanding files, I believe it was), my installation lingered for awhile at 69%, and then came to a stop at 70%.  I got the following error message:

"Windows cannot install required files.  The file may be corrupt or missing.  Make sure all files required for installation are available, and restart the installation.  Error code: 0x80070017"

I checked the system_drive:\$Windows.~BT\Sources\Panther\setupact.log file, and uploaded a screenshot of the end of it here.

Does anyone have any idea what's going on, or have any suggestions for me?  Thanks!
Andre Da Costa
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Andre Da Costa replied on
MVP Wiki Author Community Moderator MCC: Content Creator
Hanging at 62% when you upgrade from Windows Vista to Windows 7 1. Disable any security software before attempting to upgrade or do a clean install.
2. Make sure your computer is updated (devices and applications)
3. Disconnect any external devices before installing.
4. Check your hard disk for any errors:

Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type: chkdsk /r

When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.
Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com
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Windows Expert - Consumer
nharp0386
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nharp0386 replied on

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That link doesn't work for me.  I have seen the page that details what to do when you have the 62% error; however it also says that the information on that page is only relevant if your error occurs at 62%, and is not valid if it happens at any other number.  My error is occuring at 70%.
Pelekan
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Pelekan replied on

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ชีดเพรียว
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ชีดเพรียว replied on

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Hanging at 62% when you upgrade from Windows Vista to Windows 7 1. Disable any security software before attempting to upgrade or do a clean install.
2. Make sure your computer is updated (devices and applications)
3. Disconnect any external devices before installing.
4. Check your hard disk for any errors:

Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type: chkdsk /r

When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.
Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com