markhoppe
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Activate Windows 7 after an upgrade from i5 to i7.

I changed my i5 to an i7 did an update on the bios and a few days later windows tells me that I dont have an genuine windows. Tried to reactivate even on the phone and I get a  hang-up. I have to much stuff on my PC to start over again. I am very angry with Windows. Maybe if I have to start over I will go with Linux. 

Carey Frisch
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From your MGA Report:

Windows Product ID: 00371-220-4095901-86785
Unfortunately, the installed copy of Windows 7 Professional is non-genuine.  The license is a Microsoft MSDN Developer license (not-for-resale) and has been classified as "blocked" since it was sold illegally.  What you need to do is visit the Microsoft Store and purchase a Genuine Windows 7 Professional – Full Version license.  Then contact the entity that sold you that non-genuine MSDN Windows 7 license and demand a refund!
More info: Blocked Keys

Carey Frisch
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Carey Frisch
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Submit a technical support request and the WGA Team will give you the straight scoop concerning your Windows 7 product key.


Carey Frisch
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Andre Da Costa
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What happened you tried to activate by telephone?

Activate Windows 7 manually:
1. Click Start, and in the Search box type :  slui.exe 4

2. Press ENTER on your Keyboard

3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person.

Did you do number 4? Keep trying.


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Carey Frisch
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Carey Frisch replied on

To help us analyze and troubleshoot a  non-genuine notification issue you may be experiencing, please download and run the  Microsoft Genuine Advantage Diagnostics Tool. 

Once you run the tool, click on the  Continue  button, then click on the Copy  button and Paste  the report into your post, along with your question. 

Thank you!


Carey Frisch
Windows Expert - Consumer
markhoppe
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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XKMTV-XY9KY-6VQ67
Windows Product Key Hash: 6HxdJvYBLRTxLqPOtAoB8/RHh10=
Windows Product ID: 00371-220-4095901-86785
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {AB16BA2C-1755-44C9-85AF-CE930D6D9087}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\User\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AB16BA2C-1755-44C9-85AF-CE930D6D9087}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6VQ67</PKey><PID>00371-220-4095901-86785</PID><PIDType>5</PIDType><SID>S-1-5-21-2292077721-2850676977-2793738406</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>H55H-M</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080016 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100519000000.000000+000</Date></BIOS><HWID>D5BB3607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>39412237069DF38</Val><Hash>9hEtDQWLCHUzwW0Y7RZcaI0P9WM=</Hash><Pid>81602-924-1715446-68871</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-220-409590-00-1033-7600.0000-2872010
Installation ID: 004041892161410951274101614950170884998915422426210212
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 6VQ67
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 10/15/2010 4:08:21 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:23:2010 13:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAACAAAAAAABAAEA6GHEjozpQsaAll6HyBYgaRxxYj3guHZW

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name OEMID ValueOEMTableID Value
  APIC 051910APIC1729
  FACP 051910FACP1729
  HPET 051910OEMHPET 
  MCFG 051910OEMMCFG 
  OEMB 051910OEMB1729
  EWMI 051910OEMB1729
  SSDT DpgPmmCpuPm

 I going to try the activate by phone again. I have been using this Windows Pro for over a year why if I change Processor to an i7 make any difference same motherboard.
markhoppe
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I tried phone activation again was told that I might be the victim of fraud. Bought this copy Nov of 09 and have been using it since then. To reinstall Windows 7 Home again I will lose all kinds of stuff as I tether to my Blackberry and only have 5 gb of service a month. I took many months of downloading to have my PC where it is today. They want me to buy another Windows Pro for $ 149.00.
markhoppe
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They hang up after my call. Never get to talk to a real person. I call at 4:00 pm central standard time. I cant take off work for to call.
markhoppe
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 Pro.Why will it activate my Microsoft Word 2007 but not Windows 
Andre Da Costa
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I tried phone activation again was told that I might be the victim of fraud. Bought this copy Nov of 09 and have been using it since then. To reinstall Windows 7 Home again I will lose all kinds of stuff as I tether to my Blackberry and only have 5 gb of service a month. I took many months of downloading to have my PC where it is today. They want me to buy another Windows Pro for $ 149.00.

Your Windows Product ID: 00371-220 -4095901-86785

Lately there have been several reports of instances of blocked MSDN keys packaged with legitimate looking media. I can't stress enough to save your packaging, media and reciepts, if you purchase software such as this seek recourse with the store you purchased it from and report it to www.microsoft.com/piracy 

If you have purchased a key, with or without DVD's or packaging from EBAY or any other person or vendor and believe it may be an MSDN key because your key has been blocked you can check a few things yourself, if you received your key with the physical product go to www.microsoft.com/howtotell and verify your product however some counterfeit software is so convincing you may not be able to spot it as such.

To check your PID press the win key and pause at the same time, or open system properties through the control panel, scroll down to activation section and look at the PID It will look something like this 12345-067-1234567-54321, the portion you are interested in is the three digit section, if it matches or is within one or two digits of the examples below you probably have an MSDN key.

065, 066, 067, 068 for Ultimate, 220 area for Pro and the 230, 231, 221 area for premium, there are probably others but they should be close to those posted

Additional information

You can purchase a genuine Windows License from the Microsoft Store http://store.microsoft.com, the product key will be emailed to you.

 click Start, right click Computer

Click Properties

Scroll down to Windows Activation

Click the link to change your product key

Enter your product key and use Phone Activation to activate your license. Remember to explain to the call agent your situation.


Teching It Easy: With Windows |ActiveWin |Notebooks | Microsoft MVP

 

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Andre Da Costa
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 Pro.Why will it activate my Microsoft Word 2007 but not Windows 
No, a Microsoft Windows Product key cannot activate Microsoft Office products (or Microsoft Word 2007 which is a part of Microsoft Office).

Teching It Easy: With Windows |ActiveWin |Notebooks | Microsoft MVP
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Windows Expert - Consumer
Carey Frisch
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Carey Frisch replied on

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From your MGA Report:

Windows Product ID: 00371-220-4095901-86785
Unfortunately, the installed copy of Windows 7 Professional is non-genuine.  The license is a Microsoft MSDN Developer license (not-for-resale) and has been classified as "blocked" since it was sold illegally.  What you need to do is visit the Microsoft Store and purchase a Genuine Windows 7 Professional – Full Version license.  Then contact the entity that sold you that non-genuine MSDN Windows 7 license and demand a refund!
More info: Blocked Keys

Carey Frisch
Windows Expert - Consumer
markhoppe
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It says 220 that it what they said that it was blocked. not sure what that means. I did buy from ebay and have the receipt.

eBay My World: goldenfireblue163)  this seller has excellent feedback I think it is legit.

Also I had a few problems when I first installed it did the phone activate and it worked why not now.

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