Windows 7 Startup Repair Offline -CorruptFile-

My Gateway laptop hasn't been able to start Windows. After I boot it, it goes through a screen that shows 'Windows Loading' and under it is a grey bar that fills. Then it loads Start-up Repair. Ive attempted to repair it several times, and have also tried restoring it to a few earlier dates, to no avail. I made sure nothing was in my DVD drive when booting.

The Problem Signature reads:

Event Name - StartupRepairOffline
01 - 6.1.7600.16385
02 - 6.1.7600.16385
03 - unknown
04 - 21201041
05 - AutoFailover
06 - 11
07 - CorruptFile

OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I noticed many problems like this has Signature 7 read 'CorruptRegistry'. So I gather their solutions most likely differ from mine.   

My Gateway doesn't show a Safe Mode option and hitting F8 does nothing. I do have access to cmd prompt but for some reason everything that is supposed to be in C:\ is now in a drive called X:\

I know little about computers. If anyone could help me, I would greatly appreciate it.
Hi,

Setup/Settings (BIOS/CMOS) often F2 as you boot so watch the screen - set the boot
order to CD/DVD first. If you still get the same error see below.

Check with Gateway Support.

Gateway Drivers and Downloads
http://support.gateway.com/support/drivers/dlcenter.asp

Gateway Support
http://support.gateway.com/support/?cmpid=topnav

Gateway Documents
http://support.gateway.com/support/supinfo/index.asp?cmpid=topnav

=================================================================

Check this KB article which probably applies even if seemingly different in scope.

After you install a device or update a driver for a device, Windows Vista or Windows 7
may not start
http://support.microsoft.com/kb/927525

========================================================

References to Vista also apply to Windows 7.

This is a serious error and "may" not be repairable without professional tech support from
a real computer shop (not leeks and peeks at a BestBuy or other BigBox Stores) or your
System maker's Support.

Go into Setup/Settings (BIOS/CMOS) often F2 as you boot so watch screen as you startup.
Set the boot order to CD/DVD to use Windows 7 disks. Remember to set back when done.

With a Windows 7 or Repair disk try Startup Repair - (the possible fixes are same as these though
the titles are named differently.)

Here are the troubleshooting methods to try to fix the issue :

Try Startup Repair - (If at ANY point you gain some but not full access to Windows come
back and try Startup Repair again.)

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

Try StartUp Repair from Recovery Options or Windows 7 disk.

How to Run a Startup Repair in Windows 7
http://www.sevenforums.com/tutorials/681-startup-repair.html

Recovering the Vista or Windows 7 Bootloader from the DVD
http://neosmart.net/wiki/display/EBCD/Recovering+the+Vista+Bootloader+from+the+DVD

Recovering the Vista Bootloader with EasyBCD (Windows 7)
http://neosmart.net/wiki/display/EBCD/Recovering+the+Vista+Bootloader+with+EasyBCD

Repairing the Windows Vista Bootloader (Windows 7)
http://neosmart.net/wiki/display/EBCD/Repairing+the+Windows+Vista+Bootloader

These are not your error however the fix might work.

Unable to boot in windows vista- windows boot configuration data file is missing required
information - Repair Corrupt Boot Manager (Windows 7)
http://www.troublefixers.com/unable-to-boot-in-windows-vista-windows-boot-configuration-data-file-is-missing-required-information/

How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and
repair startup issues in Windows Vista (Windows 7)
http://support.microsoft.com/kb/927392

How to fix "BOOTMGR is missing" in Windows Vista (Windows 7)
http://cyberst0rm.blogspot.com/2007/04/how-to-fix-bootmgr-is-missing-in.html

Error message when you start Windows Vista: "The Windows Boot Configuration Data file is
missing required information"  (Windows 7)
http://support.microsoft.com/kb/927391

Vista Tip: Repair "BOOTMGR is missing" error - a quick how to (Windows 7)
http://lifehacker.com/251733/vista-tip--repair-bootmgr-is-missing-error

See this section here - To repair/rebuild the Boot Config Data Use the Bootrec.exe Tool (Windows 7)
http://www.vistax64.com/tutorials/163304-dual-boot-using-free-partitioning-software.html

=========================================

These "may" help :

For even better and more efficient checking :

From the Command Prompt of the Recovery Console (if you have one) or from a Windows 7 
disk - if you do not have a Windows 7 disk you can borrow a friend's (it needs to be same 32
or 64 bit and they are not copy protected) or make one. Also your System maker will sell the
physical disks cheap since you already own Windows.

chkdsk /f /r

REBOOT

Space after k and before /  and after f and before /

sfc /scannow

REBOOT

Space after c and before /

How to Boot to the System Recovery Options in Windows 7
http://www.sevenforums.com/tutorials/668-system-recovery-options.html

What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

----------------------------------------------------------------

If you do not have a Windows 7 disk you can borrow a friends as they are not copy
protected. Your System maker will also sell the physical DVD cheap since you already
own Windows. Also you can make a repair disk on another computer.

If you need to make repair disks - these help repair Windows not re-install.

How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

=====================================

If CheckDisk fails to complete as above :

(The old 302602 links is not valid now for the diagnostic links.)

Diagnostic Utilities By Manufacturer - run the one for your hard drive
http://www.techsupportforum.com/hardware-support/hard-drive-support/462298-no-ide-device-found.html

Corrected list as of 6-09-2010

Fujitsu Hard Drives: Diagnostic Utilities Here
http://www.fujitsu.com/emea/products/hdd/

Hitachi Hard Drives: Diagnostic Utilities Here
http://www.hitachigst.com/support/downloads/

IBM Hard Drives: Use Hitachi Utilities*

Toshiba Hard Drives: Use Hitachi or Maxtor Utilities

Maxtor Hard Drives: Diagnostic Utilities Here (now SeaGate)
http://www.seagate.com/www/en-us/support/

Quantum Hard Drives: Use Maxtor Utilities

Seagate Hard Drives: Diagnostic Utilities Here
http://www.seagate.com/www/en-us/support/downloads

Conner Hard Drives: Use Seagate Utilities

Samsung Hard Drives: Diagnostic Utilities Here
http://www.samsung.com/global/business/hdd/

Western Digital Hard Drives: Diagnostic Utilities Here
http://support.wdc.com/product/download.asp?lang=en

The trial versions of one of these "might" help.

SpeedFan
http://www.almico.com/sfdownload.php

HD Tune
http://www.hdtune.com/

Hope this helps.

Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

16 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I tried most of what you listed. However, they did not completely relate to my specific problem or didn't work. I failed to mention my lack of any Windows recovery/boot disks. 

I do appreciate the length and effort you must have gone through to list those options, as I'm sure they work on most cases. This is just my luck or lack thereof. 

I ended up starting Windows in 'Disable Driver Signature Enforcement' and it seems to work now. I'm just not sure if it really 'fixes' anything, or is just bypassing the root problem while only fixing it's symptoms. Kinda like taking pain medication for an abscessed tooth while ignoring the antibiotics. 

Please answer this last question; Is it safe to run the PC in 'Disable Driver Signature Enforcement' or could I do greater damage taking this route?

EDIT: I ran Windows normally for about 10 minutes under 'Disable Driver Signature Enforcement' mode then it went to the blue screen. 

Is there a method of restoring to factory settings without having to boot Windows? I didn't receive a Windows 7 install disk when purchasing the laptop, and from what I can gather, one is required.

Any tips or suggestions would be appreciated.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello ChrisPaine,

In the response you gave to SpiritX, you mentioned that you were able to get to the 'Disable Driver Signature Enforcement' option.

On the same screen where you choose this option, you will see Safe Mode. 

Can we boot into Safe Mode from here? 

If we can, I would like to perform a clean boot of the operating system.

Details on clean boot troubleshooting can be found in the following link:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Let us know if we can perform the clean boot.

Best regards,

Matthew_Ha

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi,

In the troubleshooter I posted is the method to make a Windows
Repair Disk.

How to Create a Windows 7 System Repair Disc
http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

You can make one on any computer with a CD burner running either
XP, Vista, or Windows 7 as the process uses no files from the host
computer.

-------------

That mode would allow you to run SFC and checkdisk as indicated
though it is best to run those from the Repair Disk's Command Prompt.

-------------

Its possible this is a serious drive problem and you need to use the
drive manufacturer's diagnostic utility.

-------------

You may not be able to correct this without professional help however
the best chance is to do the above from the top down until you have
exhausted the methods or are up and running. Skipping around will
make it harder to accomplish if it can be done.

Hope this helps.
Rob Brown - past Microsoft MVP - Windows Insider MVP 2016 - 2021
Microsoft MVP Windows and Devices for IT 2009 - 2020

8 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated March 18, 2024 Views 86,011 Applies to: