Error message states hard drive is failing on my Windows 7 64 bit computer

I have a windows 7 64 bit and the harddrive is sending error messages that the drive is failing.

When get error reports such as this one then you might have missed the chance to save your installation. Normally one would do this to allow for a full recovery:

1. Connect a USB hard disk with sufficient capacity.
2. Burn a Windows Repair CD via the Control Panel / Backup and Restore.
3. Create an image via the same place. Store it on the external disk.
4. Replace the failing disk.
5. Boot the machine with the Repair CD.
6. Restore the image.
7. Use the USB hard disk for your regular backups.

If you lack experience in these areas then you need to get the machine serviced.

Thankyou for the information,

I will follow the information and see what happens,

But what size USB do I need, was thinking there was a certain size USB that I sould use or does it matter?

and when you say connect a usb do you mean a external?

I suppose you do mean that because I'am not a expert at this type of thing and I looked at walmart and saw a few USB in the store but I did not know what size to plug in to my pc or what to do.

Thankyou for the info because I know the hard drive will stop and is no telling when it will happen.

I suppose you do mean that because I'am not a expert at this type of thing  . .

As I said, if you have no experience in these matters then you need to ask an experienced friend to help you.

Ok thankyou for your information and your time

Hello Regina,

We apologize for delayed response.

I would like to update you that creating a system image disc will be a good option if you computer is working absolutely fine and in future if anything bad happens to your computer in future, you can us the image recovery disc but as in your case you are already getting issues with hard disc. I would suggest you to back up data on external hard disc and try to re-install the OS on the same hard drive if repaired or on new hard drive.  

You may refer to the following article to  Back up your files.

http://windows.microsoft.com/en-us/windows/back-up-files#1TC=windows-7

Ok Thankyou for the information.

sorry I'am late to reply.

Thankyou very much.

Hi,

Thank you for your reply. Please feel free to contact us in case of any further queries related to Windows.