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Problem only seems to occur when computer is idle (i.e., I am not actively using any applications). I've reinstalled Windows 7 as well as a number of programs without using system recovery,
and the problem has resurfaced. There is a series of new minidump files that have accumulated over the last couple of days since I reinstalled the OS. Please help.
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7600.2.0.0.256.48
Locale ID:1033
Additional information about the problem:
BCCode: fe
BCP1: 0000000000000005
BCP2: FFFFFA80086101A0
BCP3: 0000000010330035
BCP4: FFFFFA80090B1B80
OS Version:6_1_7600
Service Pack:0_0
Product:256_1
Files that help describe the problem:
C:\Windows\Minidump\120110-28797-01.dmp
C:\Users\ikophil\AppData\Local\Temp\WER-84162-0.sysdata.xml
The minidump files show a BUGCODE_USB_DRIVER (fe) error referencing the usbohci.sys.
No specific third party driver is named as being involved in the crash but I would suspect that if a third party driver is involved that driver would be a driver for either the Logitech webcam or mouse.
What you could consider is to install the following hotfix which seems to address the issue:
http://support.microsoft.com/kb/974410
There is a link at the top of the article to request the hotfix.
It may help to take a look at the minidump files from the crashes with a debugger.
Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?
The following link has information on using Windows Live SkyDrive:
If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop.
The minidump files show a BUGCODE_USB_DRIVER (fe) error referencing the usbohci.sys.
No specific third party driver is named as being involved in the crash but I would suspect that if a third party driver is involved that driver would be a driver for either the Logitech webcam or mouse.
What you could consider is to install the following hotfix which seems to address the issue:
http://support.microsoft.com/kb/974410
There is a link at the top of the article to request the hotfix.
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