DjKraid
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Random Bluescreening rly often

So I'm having some problems with my Windows 7 Home Premium (64-bit). It just randomly bluescreens on me, sometimes the computer is just idleing and sometimes I'm just surfing on the web and sometimes I'm playing...
So there is not a special thing that I have to do to get the bluescreen...

So what to do, is there some error report i could send or something that ould help?

Computer:
Mobo: abit A-S78H
-cooler: Coolink ChipChilla KL-03
CPU: AMD Athlon 64 x2 DualCore 2.75GHz (AM2)
-cooler: Noctua NH-U9B
RAM: 4x 1Gt Kingston DDR2 800MHz
3D: Club3D nVidia GTS250, 512Mt, PCI-E
PoWer: LC-Power 550W, 6550GP, Silent Giant Green black
HDD: 2x 320Gt WD SATA
CD: Samsung CD/DVD polttava (IDE)
Nithyananda J
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Nithyananda J replied on

Hi,

Thank you for using Microsoft Windows forum.

a) Did you make any changes to your computer recently for this issue to occur?

b) Does it shut down on start up?

Step 1: you need to Disable automatic restart on system failure on your computer and note the error message you are receiving on the blue screen and you need to post back to us.

 

In order to do that you need to boot your computer in advanced boot options and select disable automatic restart on system failure.

 

Follow this below provided link to start your computer in Advanced startup options.

 

http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

 

Step 2: Here are few troubleshooting steps you could perform in order to resolve the issue

Try Booting the computer in Safe Mode

To boot into safe mode, follow the below steps:

1.    Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button, click the arrow next to the Lock button, and then click Restart.

2.    Do one of the following:

    If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

    If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.

3.    On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press ENTER. For more information about options, see Advanced startup options (including safe mode).

4.    Log on to your computer with a user account that has administrator rights.

When your computer is in safe mode, you'll see the words Safe Mode in the corners of the display. To exit safe mode, restart your computer and let Windows start normally.

Refer the below link for more details:

Start your computer in safe mode

http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

 

Step 3: If the issue doesn’t occur in safe mode then  you need to perform a clean boot to identify the faulty or conflicting program on your computer.

 

Clean Boot Troubleshooting.

 

1. Click Start, type msconfig in the Start Search box, and then press ENTER.

    User Account Control permission.

    If you are prompted for an administrator password or for a confirmation, type the

    password, Or click Continue.

2. On the General tab, click Selective Startup.

3. Under Selective Startup, click to clear the Load Startup items check box.

4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

5. Click OK.

6. When you are prompted, click Restart.

7. After the computer starts, check whether the problem is resolved.

 

If the issue is resolved check which third party program is causing the problem, referring the link given below:

 

http://support.microsoft.com/kb/929135

 

Reset the computer to start as usual.

 

After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

Click Start, type msconfig.exe in the Start Search box, and then press ENTER.

 

If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.

 

When you are prompted to restart the computer, click Restart.Also see: On how to fix Blue Screen (STOP) errors that cause Vista to shut down or restart unexpectedly

 http://support.microsoft.com/default.aspx/kb/958233

Ignore the title of the online link as this is applicable even for the issue you are facing.

Thanks and Regards:

I. Suresh Kumar- Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

DjKraid
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DjKraid replied on

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Just bluescreened when I was at work...

__________________________________________


Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    1035

Additional information about the problem:
  BCCode:    19
  BCP1:    0000000000000003
  BCP2:    FFFFF80002C63E70
  BCP3:    FFFFF80002C63E70
  BCP4:    FFFFF80002C73E70
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\121609-21278-01.dmp
  C:\Users\Chride\AppData\Local\Temp\WER-2178444-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt


__________________________________________


Nope, the computer started to bluescreen after I installed the first windows uppdates.
auggy
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auggy replied on
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Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

The following link has information on using Windows Live SkyDrive:

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
DjKraid
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DjKraid replied on

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Uploaded :)
auggy
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auggy replied on
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Can you copy and paste the link to the uploaded file. :)
DjKraid
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DjKraid replied on

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Direct download

http://public.bay.livefilestore.com/y1pQzFD5WBHHQGszpwXlLcc_N3F45VI6rA0DW_u8C7PRgxVfrmgB8uCyuGYxvxroVEy5qdpnat-MVzT8lMzCJANSA/121609-21278-01.zip?download


To folder

http://cid-e198cc24bf261f09.skydrive.live.com/browse.aspx/Bluescreen
auggy
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auggy replied on
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The minidump file shows a BAD_POOL_HEADER (BugCheck 19) probably caused by Pool_Corruption.

That suggests a driver is corrupting memory, however no third party driver is named as causing the issue.

Can you upload any more minidump files or was that the only minidump file available?


 
DjKraid
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DjKraid replied on

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I can put all the files in one zip file...to the same "folder"....

...and now it's there
auggy
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auggy replied on
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OK, you have received several different Stop Errors such as MEMORY_MANAGEMENT caused by nvlddmkm.sys, NTFS_FILE_SYSTEM caused by the ntfs.sys, IRQL_NOT_LESS_OR_EQUAL caused by the ntkrnlmp.exe as well as the BAD_POOL_HEADER errors.

This may indicate a hardware problem rather than software.

I would suggest to start by testing the physical RAM, preferably one module at a time, with a RAM tester such as Memtest86 or Windows Memory Diagnostic.

Also run a chkdsk /r on the hard disk.

Running a chkdsk /r has the potential to take a long time and, as a general precaution, backup any critical data before hand.

There is still a chance the problem could be software related so try updating the video driver to the latest version (NVIDIA WHQL 195.62) and the network adapter driver (yk62x64.sys from Marvell)

Also, can you provide some more info on the computer?:

Start > type msinfo32 in the "Search programs and files" box and press "Enter" > File > Save > then save as an .nfo file

Then make the resulting .nfo file available via Windows Live SkyDrive.
DjKraid
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DjKraid replied on

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System Info uploaded (as .zip) to the same "folder"
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RAM test = OK
Tested with Ubuntu 7.10 and kUbuntu 8.10 (live CD)
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Downloading & Installing new (nVidia) drivers...
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Marvell drivers = newest
Downloading & Installing new anyway...

---

What next..?
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