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This issue is mainly caused by the driver error which is installed for your LAN CARD / NIC (Network card)
The issue can be resolved by downloading and installing the latest drivers for the NIC from the manufacture’s website.
Note: You might need to download the latest drivers in a different computer and install it in the computer where the issue is present, and you must boot to desktop with Safe Mode Option and install the latest drivers for the NICReference Link for how boot to desktop in Safe Mode.
Let me know if this worked.
Hope this is helpful.
Vijay K - Microsoft Support
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i have the same issue, have updated the drivers for the LAN and wireless LAN cards but the problem persists. For info the error screen reads:
*** STOP: 0x000000D1 (0x0000000000000010,0x0000000000000002,0x0000000000000000,0xFFFFF880015115D6)
*** ndis.sys - Address FFFFF880015115d6 base at FFFFF880014E3000, DateStamp 4a5bc184
this is my father-in-laws laptop and the problems may have started when he tried to upgrade Norton 360. We have also rune the Norton removal tool to try to ensure there is no clash.
Any advice on next steps would be much appreciated.
The minidump file showed a DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) stop error caused by the teefer2.sys:
The teefer2.sys, which is dated Aug 16, 2010, is a Symantec Endpoint Protection driver.
Try updating Symantec Endpoint Protection to the latest version and see if it helps.
The minidump file showed a DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) referencing the netio.sys:
This type of error is often caused by third party filter drivers such as third party firewall drivers.
The process that crashed was the acs.exe:
The acs.exe appears to be an Outpost Firewall process.
So try uninstalling Outpost Firewall and see if the errors revolve.
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