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Blue Screen DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xd1

original title: BSoD Multiple possibilities 5 .dmp files included.

I keep running into the same issue.  Whenever I'm trying to download to my new PC, either simply over my home network or from online, and try to stream video from online (such as from Youtube) I get a BSoD.  When I checked the .dmps after it happened several times over a few days it keeps showing the same driver e1q62x64.sys.  I'm kinda new to OS trouble shooting (I've built several computers and lucked out til now I guess, so Hardware is little trouble for me) so I'd like suggestions on what steps to take to resolve this.  Thanks in advance. 

Dump File         113010-14086-01.dmp
Crash Time         11/30/2010 8:02:26 PM
Bug Check String     DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code         0x000000d1

Parameter 1         00000000`00000068
Parameter 2         00000000`00000002
Parameter 3         00000000`00000001
Parameter 4         fffff880`03c18e60

Caused By Driver     e1q62x64.sys
Caused By Address     e1q62x64.sys+18e60

Processor         x64
Processors Count     6
Major Version         15
Minor Version        7600

Edit: adding link to last 5 .dmp files.  I'm giving up and going to bed for the night.  If some one could look through them and tell me what I'm missing it would be great.

http://cid-93a3f28ce523a4ca.office.live.com/self.aspx/Dmp/113010-13416-01.zip

=====================

System Specs

Windows Experience Index:   6.9

  CPU:                  7.5

  RAM:                 7.5

  GPU (Desktop):  7.6

  GPU (Gaming):   7.6

  Primary HHD:     6.9

-------------------------

MoBo: Asus Crosshair IV Extreme

CPU: AMD Phenom II X6 1090T Processor  3.21 GHz

RAM: 16 GB G.Skill RipJaws DDR3-1333  CL9-9-9-24

GPU: NVIDIA GeForce GTX 460

HHD1: ADATA 64GB Solid State Drive for OS

HHD2: Seagate Barracuda 500GB for Programs

HHD3: Seagate Barracuda 1TB for Storage

OS: Windows 7 Ultimate 64 bit

Anti-virus: Kaspersky 2010

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Have you tried updating the e1q62x64.sys, which appears to be the Intel network adapter driver, to the latest version?

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Ok I'd like to thank anyone who looked at this.  I did some more digging and after I posted this was able to track down that it was the Ethernet Driver that Auggy mentioned I have just did the update for it through Intel now testing by downloading files via the Network while Youtubing.  Wish me luck I'll repost if this solves it or not.

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OK, good luck! Hopefully updating the driver will resolve the issue.

 

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Updated and retested, sadly still happening, but now new files are popping up.

I've been digging into info about ntoskrnl.exe, kl1.sys, ndis.sys, and tcpip.sys.

So far found ntoskrnl.exe is the basis of most processes in Win 7 so an error there would affect more than it is.  (please correct me if I'm wrong there.) kl1.sys is my anti virus I've tried disabling it and testing still BSoDs on me.  ndis.sys I'm still trying to track down more info on, and the tcpip.sys doesn't seem to worry me too much.

Edit: adding link to last 5 .dmp files.  I'm giving up and going to bed for the night.  If some one could look through them and tell me what I'm missing it would be great.

 

http://cid-93a3f28ce523a4ca.office.live.com/self.aspx/Dmp/113010-13416-01.zip

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According to WinDbg (Windows Debugger) the klim6.sys caused two of the crashes.

The klim6.sys, which is dated Sep 14, 2009, is a Kaspersky driver and may be the issue.

I would suggest to uninstall Kaspersky and see if the crashes resolve.

Afterward you could reinstall Kaspersky using the latest version or go with other security software such as Microsoft Security Essentials.

 

 

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Ok good news, before I completely uninstalled Kaspersky I had it do an automatic repair on itself and that finally seems to have solved the issue.  I am now able to simultaneously Download via bittorrent and watch a complete youtube video without a BSoD.  Thank you for the help in resolving this issue.  I'm going to go ahead and edit my original post to show my system specs as well.  I hope this thread can help anyone else with a similar build who has this issue.

Thank you once again for all the assistance Auggy.

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You're welcome.

Thanks for the follow-up, glad everything is working now.

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Thought we had it fixed, but I was updating a game while browsing the web no videos unless an ad popped one up in a tab I wasn't currently viewing.  So this may be something different or not.   I had two crashes the .dmp looks the same to me for each so I'm suspecting the tcpip.sys now.  No real reason just a hunch.  Any suggestions on how to propperly prod and poke at that one? 

I'm including a zip of the two newest .dmp files so they can be reveiwed by some one else.

 

http://cid-93a3f28ce523a4ca.office.live.com/self.aspx/Dmp/120310-13962-01.zip

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The two minidump files showed a DRIVER_IRQL_NOT_LESS_OR_EQUAL error caused by the klim6.sys.

As the  klim6.sys, which is dated Sep 14, 2009, is the same Kaspersky driver as before, you could try uninstalling Kaspersky and install the latest version.  

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Ok removed Kaspersky and it ran fine for several hours.  Just had another BSoD... Le sigh

 

http://cid-93a3f28ce523a4ca.office.live.com/browse.aspx/Dmp?uc=1

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Last updated March 20, 2018 Views 3,151 Applies to: