Phantom Playlists in WMP 12 (Win7 Ultimate RTM bits, x64)

Hi Russelb - SLG,

Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows: http://support.microsoft.com/kb/322756

You can clear the Windows Media Player database. To do this, follow these steps:

1.     Exit Windows Media Player.

2.     Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.

3.     Select all the files in the folder, and then click Delete on the File menu.
Note You do not have to delete the folders that are in this folder.

4.     Restart Windows Media Player.
Note Windows Media Player automatically rebuilds the database.

If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:

1.     Exit Windows Media Player.

2.     If you are running Windows XP, click Start, click Run, type %userprofile%\Local Settings\Application Data\Microsoft, and then click OK.

If you are running Windows Vista, click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.

3.     Select the Media Player folder, and then click Delete on the File menu.

4.     Restart Windows Media Player.
Note Windows Media Player automatically rebuilds the database.

 Hope this information is helpful.

Let me know if this worked.

Thanks and Regards:

Umesh P - Microsoft Support

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