Cannot complete installation of itunes on Windows 7 64 bit

After downloading the correct version of itunes for 64 bit machines, i receive the following message when i try to set up the application:
"The installer has insufficient privileges to access this directory C Program Files x86 Common Files Apple Core FP ... Log on as Administrator or contact your Admin ...   I am logged in as the Administrator." Does anyone have the solution to address this? Thanks.
Answer
Answer

Hi mroberts2404,

 

I would suggest you to right click the iTunes setup file and select the option to run as administrator and check.

If the issue persists you may take the ownership of the folder and then use the steps to grant permission to everyone.

Before taking ownership I would suggest you to create a new restore point so that the system may be reverted back in case of any loss of data or irregular behavior.

Follow the steps in the below link to create a restore point - The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the problem. To restore back you need to have a restore point available so I would suggest you to create a new restore point before taking ownership of the folder –
http://windows.microsoft.com/en-US/windows7/Create-a-restore-point

You may take the ownership of the folder and then use the steps to grant permission to everyone

  1. Locate the file or folder on which you want to take ownership in windows explorer
  2. Right click on file or folder and select “Properties” from Context Menu
  3. Click on Security tab
  4. Click on “Advance”
  5. Now click on Owner tab in Advance Security Settings for User windows
  6. Click on Edit Button and select user from given Change Owner to list if user or group is not in given list then, click on other users or groups. Enter name of user/group and click ok.
  7. Now select User/group and click apply and ok. (Check “Replace owner on sub containers and objects” if you have files and folder within selected folder)
  8. Click ok when Windows Security Prompt is displayed
  9. Now Owner name must have changed.
  10. Now click Ok to exist from Properties windows
  11. Once you have taken the ownership of file or folder

Grant Permissions to everyone-

  1. Go to C: and then click right click on folder and choose properties.
  2. Then go to security tab and click Edit then click Add => Advanced.
  3. If you click on advanced now click on Find Now and choose everyone and click Ok.
  4. Then again click Ok and now click on Allow => Full control => Ok.

DISCLAIMER: Affecting system settings incorrectly can cause serious problems that may prevent your computer from booting properly or may result in loss of data. Microsoft cannot guarantee that any problems resulting from the configuration of ownership settings can be solved. Modifications of the settings are at your own risk.

You may also refer to the below link for assistance on the issue -
http://discussions.apple.com/thread.jspa?threadID=2224479

Hope this helps. Let us know the results.
Thanks,
Meghmala – Microsoft Support

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Last updated December 25, 2022 Views 6,985 Applies to: