cthombs
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cthombs asked on
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Why do the keyboard arrow keys shortcuts only work when the seek bar has the focus in Windows Media Player 12?

In Windows Media Player 11, and I believe earlier versions, I could hit the left and right arrow keys on the keyboard while a video was playing to jump forward or backward in the video. I could do this while a video was playing in a window or in full screen, thus allowing my to use just my keyboard to quickly jump forward and backward in a video. Now in WMP 12, this only works when the seek bar has the focus. This means that while playing a video in full screen I must move the mouse to get the seek bar to appear, move the mouse down to the seek bar, and then click it. After doing this then the arrow keys will work. This defeats the purpose of having the keyboard short cut in the first place. Can you please make the left, right, , ctrl + left, ctrl + right, ctrl + shift + left, and ctrl + shift + right keyboard shortcut work in WMP 12 the same as they did in 11? This was a simple feature in WMP 11 that did not need to be made so complicated in WMP 12.
Naman R
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Naman R replied on

Hi Cthombs,

Welcome to Microsoft answers.

The keyboard shortcuts work for other windows applications apart from Windows Media Player, if you have opened multiple programs at a time and when the cursor is focused on the other application the arrow keys will work for only that application. The arrow keys work for the programs which are focused on.

Your feedback is valuable; you may provide your feedback about the Features here: https://input.microsoft.com/scenarios/home.aspx

Swathi B  - Microsoft Support.
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Microsoft Answers Feedback Forum and let us know what you think.

cthombs
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cthombs replied on

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I don't think that you understand the issue. I am fully aware that keyboard shortcut keys will only work in the program that has the focus, but in WMP 12, just having the focus on the program does not enable these shortcut keys. You must have the focus on the seek bar within WMP 12 for the arrow shortcut keys to work. Please try these steps yourself so you understand:

1. open WMP 12
2. play any video in a window or full screen
3. ensure that WMP 12 has the focus
4. press the forward or backward keys on the keyboard, note that nothing happens
5. use the mouse to click on the seek bar in WMP (the progress bar with the slider that you can drag forward and backward to scan through the playing video)
6. now that the seek bar has the focus, try the arrow keys again, note that they now work to move forward and backward through the video

This is silly, since the point of keyboard shortcuts is to not have to use the mouse.

Now try this in WMP 11 or earlier:

1. open WMP 11
2. play any video in a window or full screen
3. ensure that WMP 11 has the focus
4. press the forward or backward keys on the keyboard, note that these shortcuts work without having to use the mouse to set the focus on the seek bar

Why did this have to change in WMP 12?
Dave-vdx
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Dave-vdx replied on

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I have an idetical problem and to be honest you have made perfect sense but it seems to me he didnt even read it properly. I am dieing to find a media player that does 3 things which i might add are widley wanted!

1. Being able to skip forward through files using shortcut keys just like above.

2. Being able to Tag files also with shortcut keys in a media player.

3. Being able to delete from hard drive while in a media player.

All must be avalible in full screen mode.

How hard cant that be?

ps if u find a solution else where cthombs please id love to hear about it
zanj
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zanj replied on

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I'm glad that you and Dave have brought this issue up. I was veritable forced to upgrade after Vista died right under my feet. In peril of losing all of my data, I upgraded. Now I find Media Player 12 virtually unusable. In MP11, while playing video, [shift+right arrow] would skip the movie ahead about 10 seconds, [right arrow] would jump ahead about 3-4 minutes, and [ctrl+right arrow] would jump ahead about 10 minutes. The left arrow performed similarly, only it jumped backward. Very intuitive. This allowed for greater control in navigation and allowed you to very quickly find an exact place within a movie.

To be clear, this functionality still exists in WM12, but the instant that the seek bar fades from view, the arrows lose their functionality (thereby rendering them almost useless). In wm11, the arrows would retain this ability even after the seek bar faded. The seek bar was also instantly selected once you went into Full Screen mode. That functionality had to have been coded by someone. Surely someone thought that it was a good idea. Who's idea was it to eliminate/omit that? I want to go back to Vista just for the media player. I hope MS has a solution in store, and soon.
Dave-vdx
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Dave-vdx replied on

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I'm glad that you and Dave have brought this issue up. I was veritable forced to upgrade after Vista died right under my feet. In peril of losing all of my data, I upgraded. Now I find Media Player 12 virtually unusable. In MP11, while playing video, [shift+right arrow] would skip the movie ahead about 10 seconds, [right arrow] would jump ahead about 3-4 minutes, and [ctrl+right arrow] would jump ahead about 10 minutes. The left arrow performed similarly, only it jumped backward. Very intuitive. This allowed for greater control in navigation and allowed you to very quickly find an exact place within a movie.

To be clear, this functionality still exists in WM12, but the instant that the seek bar fades from view, the arrows lose their functionality (thereby rendering them almost useless). In wm11, the arrows would retain this ability even after the seek bar faded. The seek bar was also instantly selected once you went into Full Screen mode. That functionality had to have been coded by someone. Surely someone thought that it was a good idea. Who's idea was it to eliminate/omit that? I want to go back to Vista just for the media player. I hope MS has a solution in store, and soon.
Thats it u nailed it. but now that i think about why the ____ would u even need to focus anything why cant the ____ thing be focus on the bar no matter what your doing. Why cant it work like every other porgram in the world. Id use winamp if the ____ thing didnt crash ever 5 seconds. This focus thing is stupid just make a shortcut key that only works in windows media player. I will find a solution and post it here even if it takes all day
MarkDC
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MarkDC replied on

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I just got a computer with Windows 7 and was shocked to see that WMP 12 does not have these CRUCIAL keyboard shortcuts that you named, like in previous versions! I made Windows Media Player my default play ONLY and SOLELY because of this reason. For some, it might seem like overreacting but to me this is devastating. I am pretty sure the Microsoft will not change anything or provide an update for this, the only way is to look for another player. If anyone has any suggestions (minus Real and Winamp) please share.

Thanks
kobebryant24
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kobebryant24 replied on

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As you guys mentioned, this is a very frustrating change. I'm going to try and downgrade to WMP11, I really used this feature extensively and the new change makes seeking keyboard shortcuts useless.
vista0294
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vista0294 replied on

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Even I face this problem. Its really annoying. The only thing you can do is press Tab 3 times. Then it would be focused on the seek bar. Its still not good. I want it to be just like 11. Can't they even release 11 for Windows 7?
timg11
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timg11 replied on

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Actually the problem is more severe than described above when playing in full screen mode. Even if you use tab to get the focus on the progress bar, the entire WMP application will lose focus after about 10 seconds of uninterrupted playback. Then you cannot regain focus on the progress bar with tab, but you have to use the mouse to click in the application, then use tab to get focus onto the progress bar again, then try to use the arrow keys to move around. That is an extremely inconvenient process to perform a simple skip ahead function.

I agree that it is crazy to not support the space bar for play/pause. Why not? Is it mapped to something else during media playback?

Also, the mapping to arrows and their ctrl/shift variants is illogical and (as far as I can tell) cannot be adjusted.  I would expect the basic arrow keys to move in the smallest steps, Shift-arrow to move in bigger steps, and CTRL-arrow to move in the largest steps. It seems Shift-arrow is the smallest step, and arrow alone is the middle step. Where can I customize how big those steps are? I would like the middle step to be 30 seconds, not 3 minutes. I cannot find the setting.



CDogg2000
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CDogg2000 replied on

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Swathi B and Jason H, I would particularly like to comment on how incredibly poor this case was handled!  It is VERY clear that neither of you even read the question/concern, just copied and pasted a canned reply and off you sent it.  This seems to happen alot with you folks!  Any reason why?

This is EXTREMELY frustrating when you folks ask for us to help you make things better and yet you folks NEVER provide useful information.  Instead we're left with the feeling that we're clearly as dumb as can be!  Thanks for that by the way.  It's really something to see that you have 5 metals by your name but you've proven to us atleast that your knowledge is clearly under ours.  Please don't comment unless you actually have a clue.  Thank you for your time.

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