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HDMI Audio not detected

HDMI Audio showing up as "not plugged in" - what gives?

Alright, so I'm having all sorts of issues here. I've gotten myself a Netflix account, and I decided I wanted to watch things on my HDTV via my laptop. I got an HDMI cable and an Audio Cable (just in case since I've heard my laptop, a Dell Inspiron 1526, has issues with the audio and needed a cable) and tried to go. I plugged the HDMI cable in, got the video up and running in no time, but no sound. I went to activate it and saw that the HDMI audio device was "not plugged in." I have no idea why that was, but I looked around online. A few people mentioned uninstalling the high definition audio device then doing the scan for updates and that would fix the issue.

Well, I did that, and then the update (simply the same high def audio device) wouldn't install at all when I did the scan. It came up saying it hadn't installed properly. So, I can't get it to work at all. I tried using the audio cable and that didn't work either. What gives?!
Answer
Answer


Hi warrenjt,

Check out the manufacturer’s website and download the latest version of audio and video drivers.

Also check in the Device Manager to see if the HDMI Output is set as default device. This should solve the issue.

Method 1: Follow these steps to set the device as Default Device

1. Click on Start-> Control Panel-> Click on Hardware and Sound-> Now click on Sound.

2. Now under the Playback tab-> Right click in the blank space-> Select both "Show Disabled devices" and "Show Disconnected Devices".

3. Now right Click on HDMI Output. Click on Properties-> Under the General tab click on "Device Usage" and select "Use this Device:(enable)". Click Apply. Click OK.

4. Repeat Step 1 and in the step 2 -> Under the Playback tab-> Click on HDMI Output and “Set as Default”.

5. Click Apply. Click OK.


Also check out the following link which addresses the similar issue:

http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/01836258-d6a9-4199-bb56-b0f2c3d75fb8

 

Regards,

Divya R – Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

 

 

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Question Info

Last updated May 12, 2024 Views 58,402 Applies to: