Windows 7 64 bit upgrade version
Explorer crashes with the message "Explorer has stopped working"
Restart sends me into infini crash mode, best guess? Windows suddenly can't load thumbnails. Disable Thumbnails, infinicrash stops.
Now I cannot access any file folder. Trying to access any file folder by double clicking, right clicking - open, or trying to save a file will crash explorer.
Solutions that have failed:
Virus scan - no viruses found
Corrupted files - SFC scan via command prompt reports no problems
Clean boot - Errors continue
Safe mode - Errors continue
Regedit - suggested disabled issues is not present (machine throttling)
No new programs have been installed, no new files have been downloaded. It just started happening for no discernable reason.
Windows update downloaded and implemented - errors continue.
Windows restore - errors continue.
Problem signature:
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: a650
Additional Information 2: a650c58a1a7a8f3f33e0f4bbe8a4fa54
Additional Information 3: 182a
Additional Information 4: 182a9be1e0a852d05c46ce9cf4562914
Help?
Random Update: So strangely, using DivX which does not render file thumbnails, allows me to browse all my folders....
ignore SolutionProvider, this is a SPAM bot.
Problem Event Name: InPageError
Error Status Code: c000009c
The message means, data can't be read from the pagefile and the error code means STATUS_DEVICE_DATA_ERROR. This mostly means your HDD is damaged. Run a diagnostic tool.best regards
André
Hi,
Adding to Andre.Ziegler's suggestion you may also try the below methods.
Method 1: Remove all the third party media player software, if any, installed on your computer.
Refer:
http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program
Method 2: Try the below steps.
a. Go to the following location c:\windows (By default windows is installed on C drive)
b. Right-click on explorer.exe and select Run as administrator.
Method 3: Check your computer drives for errors.
Refer:
http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors
Method 4: Run Windows Memory Diagnostic to test for bad RAM.
Refer the link below for more details:
Diagnosing memory problems on your computer
http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer
http://oca.microsoft.com/en/windiag.asp
The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your computer for errors. The diagnostic includes a comprehensive set of memory tests. If you are experiencing problems while running Windows, you can use the diagnostic to determine whether
the problems are caused by failing hardware, such as RAM or the memory system of your motherboard. Windows Memory Diagnostic is designed to be easy and fast. On most configurations, you can download the diagnostic, read the documentation, run the test and
complete the first test pass in less than 30 minutes.
Thank you for the insight, now I have somewhere to start instead of taking shots in the dark.
I find this odd though. My friend and I worked on this all last night and couldn't come up with anything. In the interim, because I still need computer functionality, we created a partition and set me up with Linux. Through Linux I can access everything that windows couldn't. If the HDD was damaged would that mean that I couldn't access those files and directories at all? Is it possible Explorer only THINKS there is a Status_device_data_error without there actually being one?
Regardless of wha t Explorer thinks, what tool would you suggest for the diagnostic, is there something I need to download or is it built in to windows already?
@UmeshThank you for these suggestions! I will try each and see if any of them work for me.
Though as I mentioned above I cannot access C:\windows, explorer will crash if I try to open the folder.
I also cannot access My Computer, again Explorer crashes.
And the plot thickens! When I attempted the memory check it gave me this error! Windows cannot find %windir%\system32\mdsched.exe
I'm getting the feeling that I'm in it deep on this one...
No, the HDD is damaged. You simply installed Linux on a part of your HDD, where it is ok. The pagefile is placed on the damaged part. Have you run the diagnostic tool from the HDD manufacture?Thank you for the insight, now I have somewhere to start instead of taking shots in the dark.
I find this odd though. My friend and I worked on this all last night and couldn't come up with anything. In the interim, because I still need computer functionality, we created a partition and set me up with Linux. Through Linux I can access everything that windows couldn't. If the HDD was damaged would that mean that I couldn't access those files and directories at all? Is it possible Explorer only THINKS there is a Status_device_data_error without there actually being one?
Regardless of wha t Explorer thinks, what tool would you suggest for the diagnostic, is there something I need to download or is it built in to windows already?
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