Unable to print, printer asks for "Output File Name"

Hi,

1.     Were there any software or hardware changes made before you faced this issue?

2.     What are the troubleshooting steps you have tried in order to resolve the issue?

3.     What is the make and model of the printer?

4.     From which application are you trying to print?

5.     Are you facing this issue while printing file using particular application or all?

6.     What is the exact and complete error message you see when you try to print?

Please follow the below mentioned links and check for the issue.

Method 1: Troubleshoot printer issues.

http://windows.microsoft.com/en-US/windows7/Open-the-Printer-troubleshooter

If troubleshooter does not fix the issue then post back with the required information so that we can assist you better.

http://windows.microsoft.com/en-US/windows7/Print-to-file

Refer the above mentioned link and check for the issue.

Method 3: Perform system restore.

http://windows.microsoft.com/en-US/windows7/products/features/system-restore?SignedIn=1

Click on the above link and perform system restore to the earlier date, when the computer was working fine.

Note: System Restore does not affect personal files, such as e-mail, documents, or photos. You can only restore files that you have deleted if you have made backups of those files. However you may lose the applications that were installed after that restore point (Date).