I get an error message, "can't find script engine Vbscript for script "C:\ProgramData\Microsoft\Windows\OFFICEICON.vbs"when I try to uninstall a program.

When I uninstall a program I keep getting this error message: can't find script engine "Vbscript" for script "C:\ProgramData\Microsoft\Windows\OFFICEICON.vbs". What does this mean and how to I fix it?

 

original title: Vbscript error message

Answer
Answer

Hi JJProdigy,

 

Thank you for posting in the Microsoft Community.

Apart from the issue, how are you doing today?

You have an issue with uninstalling a program. This can be really frustrating for you and I appreciate the efforts that you have put in. Let us work together as a team and try to get this issue fixed.

 

Let us start with few questions-

1)    What program are you trying to uninstall?

2)    Is this issue limited to a particular program?

3)    Do you get any error code?

4)    Have you made any changes on the computer?

I would like more information regarding the issue.

 

Method 1–

I would have you run the fixit-

Fix problems with programs that can't be installed or uninstalled

http://support.microsoft.com/mats/Program_Install_and_Uninstall/

Method 2-

I would recommend you to perform Clean Boot.

Placing the computer in a Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to perform the steps from the article-

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135

Note: You need to follow Step 3 from the article to get the computer back to Normal Startup after performing all the troubleshooting steps.

Now, try and uninstall the program. Check if the error reappears.

 

Do let us know if you need further assistance. We will be happy to help. We, at Microsoft strive towards excellence.

 

Thanks.

 

 

 

 

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Question Info


Last updated January 18, 2024 Views 9,310 Applies to: