COM Surrogate Error

Hi M.Gentry84,

1. Click Start, type cmd, right-click and select Run as administrator.

2. Run the following commands:

regsvr32 vbscript.dll
regsvr32 jscript.dll

Check if the issue gets fixed. If not, follow the steps mentioned below:

Boot into safe mode and check if you can access pictures on the portable hard drive without any errors.

Refer the following article for more info on how to boot into safe mode:

http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

If you were able to access pictures without any errors in safe mode, I’d suggest you to put your computer in clean boot state and troubleshoot the issue.

Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may go ahead and disable or uninstall the same.

Access the link below for more info on how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

You may also check the hard drive for errors, if any, and check if that fixes the issue.

You can solve some computer problems by checking a drive or drives for errors. For example, you can check your computer's primary hard disk to fix some performance issues, or you can check an external hard drive if it's not working properly.

1. Open Computer by clicking the Start button, and then clicking Computer.

2. Right-click the drive that you want to check, and then click Properties.

3. Click the Tools tab, and then, under Error-checking, click Check now. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will report problems but not fix them.

To perform a thorough check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the drive itself, and it can take much longer to complete.

To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.

4. Click Start.

Refer:

Check a drive for errors

http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors

Note: If any bad sectors are found while running the check disk utility and if attempt recovery of bad sectors is checked while checking the drive for errors, the data in the bad sector may be lost while attempting to recover bad sectors.

Hope this helps!