Cannot do backup error message 0X80004002

Hello leonardfarmer,

Perform the following troubleshooting methods:

Method 1:

I would suggest you to make the drive active and then check if this fixes the issue.

Refer the link to make drive active.

Mark a partition as active

Method 2:

Volume Shadow Copy service and Windows backup service are the two essential services required to perform Windows backup. Apart from these essential services, there are dependency services such as Remote Procedure Call which are required to run Windows backup utility.

Go to services.msc to check if these services as well as their dependency services are running.

Follow the steps:

a.       Go to start and type services.msc in the search field.

b.      Locate the two services.

c.       Right-Click on the service one at a time.

d.      Select properties.

e.      Go to Dependencies Tab.

f.        Note the dependency services.

g.       Make sure they’re also running.