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Question

Windows Live Mail Error ID: 0x80070057

Applies To:

Here's the problem.

 

Open documents, single click picture, click email button in top ribbon. When clicking send receiving:

An unknown error has occurred.

 

Server: 'smtp.blue1000.com.au'

Windows Live Mail Error ID: 0x80070057

Protocol: SMTP

Port: 25

Secure(SSL): No

 

However. When I compose a new message from the mail client window itself and then select attach file, select the photo and send it works fine no dramas.

 

What am I missing?

 

Cheers.

 

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36 People had
this question

BrisBlacksmith

BrisBlacksmith

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15

Votes

Answer

Hi BrisBlacksmith,

I had exactly the same problem as you decribe above and have solved it. 

The solution: You MUST make a Window Live account and tell Win Live Mail to log in and stay logged in to that account.

Now you can mail attachments like pictures via the Send To - Mail Recipient in Windows 7.

I encountered this problem when I build serveral new pcs with Win7 64-bit and installed WLM2011.

I could send and recieve mails perfectly.  Only when I tried to use the Send To - Mail Recipient in Windows 7 I got the error:

Server: 'smtp.xxxxxxxx.xxx' Windows Live Mail Error ID: 0x80070057

Protocol: SMTP

Port: 25

Secure(SSL): No

I googled for hours. I guy suggested making a Windows Live account. Since I don't need and don't want a Windows Live account I tried that because ALL other solutions had failed.

The pictures that you want to sent automatically make use of SkyDrive. That is probably why you need a Win Live account.

Now I would like to know for the Microsoft Techies if there is a way to make this function work without a Win Live account / SkyDrive?

 Googled it: Answer: There is no way to disable SkyBridge.  More info here:

http://www.sevenforums.com/browsers-mail/121699-how-disable-skydrive-photo-album-wlm-2011-a.html

Best Regards,

 

JVH123

 

PS: Yes, I know this is posted in the wrong forum. Just trying to help.

 

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JVH123

JVH123

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3

Votes

Answer

Hi BrisBlacksmith,

The issue you have posted would be better suited in Windows Live Solution Center. I would suggest you to post your query in Windows Live Solution Center for better support.

Windows Live Solution Center – Mail Portal


Hope this helps.

Thanks and Regards,
Santosh Y – Microsoft Support
Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Santosh Y

Support Engineer
Santosh Y

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2

Votes

“Unknown” errors are usually caused by interference from an antivirus program.
Either attach the document using the second method, or else get a more compatible antivirus program, such as:
 
Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"BrisBlacksmith" wrote in message news:*** Email address is removed for privacy ***...

Here's the problem.

 

Open documents, single click picture, click email button in top ribbon. When clicking send receiving:

An unknown error has occurred.

 

Server: 'smtp.blue1000.com.au'

Windows Live Mail Error ID: 0x80070057

Protocol: SMTP

Port: 25

Secure(SSL): No

 

However. When I compose a new message from the mail client window itself and then select attach file, select the photo and send it works fine no dramas.

 

What am I missing?

 

Cheers.

 

Gary VanderMolen, Microsoft MVP (Mail)
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Gary VanderMolen

Gary VanderMolen MVP

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3

Votes

Answer

Hi BrisBlacksmith,

The issue you have posted would be better suited in Windows Live Solution Center. I would suggest you to post your query in Windows Live Solution Center for better support.

Windows Live Solution Center – Mail Portal


Hope this helps.

Thanks and Regards,
Santosh Y – Microsoft Support
Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Santosh Y

Support Engineer
Santosh Y

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I am running the latest paid version of AVG. Considering I just bought it, switching to another anti-virus is just a tad silly. Any suggestions on configuring AVG to correct this error?
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BrisBlacksmith

BrisBlacksmith

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BrisBlacksmith,

As Santosh suggested, since your question is related to Windows Live Mail, you should post your question in the Windows Live Help forums found below:

http://www.windowslivehelp.com/forums.aspx?productid=15

Cody C
Microsoft Answers Support Engineer
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Cody C.

Forum Moderator
Cody C.
Community Star
Instead of telling our young people to plan ahead, we should tell them to plan to be surprised.

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The normal configuration adjustment necessary is to disable (preferably uninstall) any email scanning components. They are entirely redundant, the do NOT catch anything that the resident file system scanner would overlook, and they are highly prone to errors.

Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
Hal
--
Hal Hostetler, CPBE
Broadcast Engineer/I.T. Pro -- MS MVP-Print/Imaging -- WA7BGX
www.kvoa.com -- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.com
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Hal Hostetler - Windows Exp...

Hal Hostetler - Windows Exp... MVP
Hal Hostetler, CPBE
Senior Engineer/I.T. Pro
MS MVP-Windows Expert-Consumer
WA7BGX

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Your AVG antivirus was probably installed with its default install option, which installs an email scanning module. Just disabling its email scanning
is not a sufficient remedy. Uninstall AVG, reboot, test your mail, then reinstall AVG, but select 'custom' install, which then allows you to unselect installing its troublesome email scanning module.

If no improvement, replace AVG with the free Microsoft security program:
http://www.microsoft.com/security_essentials
 

Gary VanderMolen, Microsoft MVP (Mail)
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Gary VanderMolen

Gary VanderMolen MVP

Was this helpful?

I solve that problem easly

 

i have delete the last e-mail i will send and make it again but i have zip the file and no error any more

=D

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2demon

2demon

Was this helpful?

15

Votes

Answer

Hi BrisBlacksmith,

I had exactly the same problem as you decribe above and have solved it. 

The solution: You MUST make a Window Live account and tell Win Live Mail to log in and stay logged in to that account.

Now you can mail attachments like pictures via the Send To - Mail Recipient in Windows 7.

I encountered this problem when I build serveral new pcs with Win7 64-bit and installed WLM2011.

I could send and recieve mails perfectly.  Only when I tried to use the Send To - Mail Recipient in Windows 7 I got the error:

Server: 'smtp.xxxxxxxx.xxx' Windows Live Mail Error ID: 0x80070057

Protocol: SMTP

Port: 25

Secure(SSL): No

I googled for hours. I guy suggested making a Windows Live account. Since I don't need and don't want a Windows Live account I tried that because ALL other solutions had failed.

The pictures that you want to sent automatically make use of SkyDrive. That is probably why you need a Win Live account.

Now I would like to know for the Microsoft Techies if there is a way to make this function work without a Win Live account / SkyDrive?

 Googled it: Answer: There is no way to disable SkyBridge.  More info here:

http://www.sevenforums.com/browsers-mail/121699-how-disable-skydrive-photo-album-wlm-2011-a.html

Best Regards,

 

JVH123

 

PS: Yes, I know this is posted in the wrong forum. Just trying to help.

 

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    • Inappropriate/Adult content
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JVH123

JVH123

Was this helpful?

Try to disable your antivirus email scanner.  I'm running AVG (the free version) and when I disabled, just the email scanner part, it fix the problem immediately. 
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razzybirdman

razzybirdman

Was this helpful?

2

Votes

Delete items that are stuck in your outbox. Continue as normal.
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Veronica555

Veronica555
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