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we could not complete your itunes store request. the network cnnection is timed out

what do I need to do to fix this. says the network connection is timed out. We could not complete your itunes store request

thank-you

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Answer
iTunes runs into issues connecting to the store periodically, which are usually the result of one of two things: the version of iTunes or your network connection. I typically recommend making sure iTunes is on the latest version before downloading anything from the store, because Apple seems to have incompatibility issues when you try to make purchases using an older version of the store. The other possibility is you are using WiFi and your signal strength causes the connection to drop.

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Hi,


Which browser are you using for the transaction?


Try using a different browser and check if the issue occurs again.


Check this out: https://discussions.apple.com/thread/903387?start=0&tstart=0


Please get in touch with Apple support for further assistance.
http://www.apple.com/support/ipod/

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Last updated December 5, 2020 Views 9,867 Applies to: