I have a HP Pavilion a6542p desktop that had Windows Vista Home Premium installed as OEM OS. When Windows 7 came out, I installed the Home Premium version. Unfortunately, it required a custom install with a clean sweep of my internal hard drive. And, I installed Windows 7 against the advice of HP—because I lost all their diagnostics.
My issue for which I need a solution is that the system does not recognize my Optiarc DVD RW AD-7201S5 drive.
I have tried everything I know: seeking the latest driver and you-name-it. I even engaged a local technician who enabled it temporarily only to lose it after, I suppose, a normal power down-power on later.
Have you received similar reports before? How can I recover this essential functionality?