jdavisnuts
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win 7 hp laser jet P2035n can't print

After upgrading from vista to WIN 7 the hp laser jet P2035n printer does not print. Went to HP and downloaded the new driver and restarted the print services manually. Neither worked. Can anybody help me?????????????
jdavisnuts
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jdavisnuts replied on
After upgrading my os from vista to win7 my HP LaserJet P2035n Laser Printer doesn't work. I did install the new hp print driver and restart the print spooling service neither worked. Can anybody help me?????????????
Vinod N
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Vinod N replied on
Microsoft

Hi,

1)       Are you getting any error message?

2)       Are you using Network or Local printer?

 

I would suggest you to try the steps from the provided link and check if it helps

 

Method 1: First, you may try the Printer troubleshooter, which will attempt to automatically diagnose and fix your problem.

http://windows.microsoft.com/en-us/windows7/Open-the-Printer-troubleshooter

 

Method 2:

If Windows can't detect a printer that you want to use, follow these steps to find and add the printer manually:

1. Open Devices and Printers by clicking the Start button, and then, on the Start menu, clicking Devices and Printers.
2. Click Add a printer.
3. In the Add Printer wizard, select Add a network, wireless or Bluetooth printer.
4. On the Searching for available printer’s page, click The printer that I want isn't listed.
5. On the Find a printer by name or TCP/IP address page, choose how to find the printer that you want to use, based on the type or location of the printer, and then click Next.
6. Complete the additional steps in the wizard, and then click Finish.

To make sure that printers on the network are being displayed, check to see if the network is working correctly. For more information, see View the status of your network.

 

Method 3: If the issue persists try the steps from the below link

 Printer problems in Windows

 http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

 

 

Hope this information is helpful.

jdavisnuts
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jdavisnuts replied on

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Thanks but the printer exists; however no error message appears just an error in the print que with no error number. Also the link to printer problems in windows did not help either.