"Renesas Electronics USB 3.0 Root Hub" disappeared from the list of Universal Serial Bus Controllers.

De 2 Port SuperSpeed USB 3.0 Card (Sweex) werkt niet onder Windows 7 Prof. 64b.

Driver: Renesas Electronics 2.1.19.0

In apparaatbeheer staat: het apparaat start niet (code 10).

De USB Host Controller Utility zegt : Usb Host Controller niet gevonden.

Na het verwijderen van het draadloze keyboard en de installatie van USB-keyboard en muis herkende en installeerde  Windows de nieuwe apparaten en werkte ook de USB 3.0, maar na nieuwe start van de PC   start het USB 3.0-apparaat niet meer op.
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Thank you for your quick advice.
Several times I had tried different drivers and also the new firmware, but each time after a reboot "Renesas Electronics USB 3.0 Root Hub" disappeared from the list of Universal Serial Bus Controllers.
Yesterday after reading your advice I tried again the driver and firmware and when  I checked the list before restarting, everything was okay. From now I start the software every time I want to use the USB 3.0. It's not ideal but it works and I see no other solution.

Yours sincerely


Theo Schippers

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Last updated March 6, 2023 Views 13,797 Applies to: