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Pavilion 1275mx media smart button not working

I have downloaded the Windows 7 beta about three weeks ago, and was having problems with the touch sensitive keys above the actual keyboard i.e. MediaSmart. The mediasmart button just doesn't work at all. Also on an extra note, i am able to see my HP Webcam in the device manager, but i am unable to locate the file, or turn it on. Now I've upgraded to the release candidate, and am still experiencing the same problems

Please help if you can
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Answer

Hello DMahabir,

Thank you for posting.  Both of these problems are going to be driver related.  Especially the “MediaSmart” buttons on your keyboard.  I would suggest contacting HP to see when they anticipate having Windows 7 compatible drivers available for your hardware.  In the mean time, you can try using the Vista drivers.  In some cases customers have had success using XP drivers for older hardware devices.

Thanks,

Jack

Jack
Microsoft Answers Support Engineer
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Jack
Microsoft Answers Support Engineer
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Question Info

Last updated April 15, 2020 Views 2,078 Applies to: