Iphone cant connect to pc (code 52)

Have you installed the iTunes software on your computer?  That's necessary to use any Apple device.

<cofi021> wrote in message news:*** Email address is removed for privacy ***...

When i connect my iphone 4 to my pc, the driver cant install, and i get a code 52 error.I even tried manually to install it (update driver) and still get the error.

I am using Win7 x64

Further to Richard's answer, make sure you install the 64-Bit, not 32-Bit version of iTunes.

I'm not trying to be rude, but of course I have installed iTunes (newest version), and yes its the 64bit version (you can't install the 32bit even if you want).

You need to remember that novice users use these forums too. We don't know your level of ability so answerers tend to start with the most obvious answers and then dig deeper as needed. As for installing 32-Bit iTunes on Windows 7 64-Bit, I know you should get a incorrect installer type error, but some people have managed to get it part-installed (somehow) and needed assistance in removing it so they could start afresh with the correct version.

These links may be help:

- http://www.apple.com/support/iphone/assistant/itunes/#section_1

- http://support.apple.com/kb/TS1538 .

Hi cofi,

The network path was not found."

How are you connected to the Internet?

This seems to imply that the installation is failing because it is unable to locate a needed resource.

You're getting this error when using the "Update driver" function in Device Manager?

No, I get the error when connecting the iPhone to my PC via USB.And then I get the message when windos is automatically trying to install the driver (at the right down corner).The error goes like this:

Device driver software was not successfully installed.

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

No, I get the error when connecting the iPhone to my PC via USB.And then I get the message when windos is automatically trying to install the driver (at the right down corner).The error goes like this:

Device driver software was not successfully installed.

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

Hi Tim,

I have the exact same problem, it's a digital certification issue, and it seems to have occurred after Windows updates in August/September. I lost the use of an external usb  drive, and now my ipod is the same. I too can turn off signature verification, but have to do it each time I boot. HAve you been able to disable it completely?

JP

>>>>>>>>>>>>>

No, I get the error when connecting the iPhone to my PC via USB.And then I get the message when windos is automatically trying to install the driver (at the right down corner).The error goes like this:

Device driver software was not successfully installed.

Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

I used both of these solutions to resolve the iPod Touch connecting to Windows 7 64 bit issue.

First I needed to extract the correct files

1) DOWNLOAD (don't run directly) iTunes64Setup.exe from iTunes website.
Make sure you know where you saved this file.
Double click it, and install iTunes.
Install latest iTunes (assuming 64-bit)

2) Plug in iPhone. 
Make sure computer recognizes the iPhone. 
In Win7, go to Device Manager (under Control panel / Hardware), and go to the "Portable Devices" section. Apple iPhone should be listed. We will come back to this step later.

3) Download Universal Extractor from this site:
<http://www.filehippo.com/downloaduniversalextractor/>

4) Install Universal extractor program and run program.

5) Select iTunesSetup.exe file to extract, and choose a Destination Directory.
Click ok, and choose "Not an installshield install", and it should extract this file.

6) Within this folder, find "AppleMobileDeviceSupport64.msi".

7) Go back to Universal Extractor program, and now extract AppleMobileDeviceSupport64.msi to a destination directory of your choice.

8) Click ok, and Choose MSI Administrative Installer method, then click OK.

9) A new FOLDER called "AppleMobile DeviceSupport64" should be created.
Within this, goto Common Files/Apple/Mobile Device Support/Drivers
to find files called "usbaapl64.inf" as well as 3 other files. 
REMEMBER THIS LOCATION.

10) Go BACK to STEP #2 and within the Device Manager, RIGHT CLICK on Apple iPhone and select "Update Software Driver".

11) Choose Browse My Computer for driver Software.

12) Browse to the "Drivers" folder in step #9 where usbaapl64.inf is located and choose this folder.

VOILA! Your iPhone drivers are now CORRECTLY INSTALLED!!!!!!!

This worked, to a point, as the right files were in the right places, but they showed up as Error Code 52.

To resolve this 

Reboot the computer.  Press 'F8' during restart.  Select Disable Driver Signature Enforcement from the boot menu.

Problem resolved at last and the iPod Touch is syncing properly with iTunes on Windows7 running 64 bit. It goes without saying that I reached the same point about 30 seconds after plugging the same device into my Mac that it has taken 6 precious hours of my time to resolve on the Windows laptop.

Tim