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October 31, 2024
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HP Officejet 4500 Desktop fax won't automatically receive incoming faxes
Recently purchased an HP Officejet 4500 Desktop printer/fax/scanner. I programmed the fax to auto answer/connect after 2 rings. It won't connect automatically, regardless of the number of rings. I have to be home when a fax is sent to me, in order to manually
push the green start button to connect and receive. Any suggestions as to what I did wrong??
That would pretty much have to be an issue with the 4500, itself, the auto answer feature is entirely part of the printer and would have nothing at all to do with the computer its attached to. Anything unusual about your phone line (like having DSL service
and connecting the 4500 to the phone line without a DSL line filter) that might prevent it from detecting a ring?
Hal
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Hal Hostetler, CPBE
Broadcast Engineer/I.T. Pro -- MS MVP-Print/Imaging -- WA7BGX www.kvoa.com -- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.com
Hal Hostetler, CPBE Broadcast Engineer/IT Pro MVP-Outlook - WA7BGX www.rolandschorr.com
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