HP Multi-function printers may not work as expected after upgrading from Windows Vista to Windows 7

This is also a problem with xerox multi function printers, Scanner works unable to get print spooler started. WILL NOT RECCOMEND UPGRADE for bussiness users till issuse is fixed. and since I'm a small bussiness microsoft will of course ignore me like it always does!!!!!!!!!!!!!!!!!!

I also cannot get the scanner on my HP CM1017 MFP to work.  It's as if the scanner doesn't exist.

This is also a problem with xerox multi function printers, Scanner works unable to get print spooler started. WILL NOT RECCOMEND UPGRADE for bussiness users till issuse is fixed. and since I'm a small bussiness microsoft will of course ignore me like it always does!!!!!!!!!!!!!!!!!!

I am sorry dareddog, but it is bunch of bs, and you know it. 
How is it Microsoft fault when HP refused to support their own products? I bought (for example) LJ3015 not so long ago, and guess what ... NO support for VISTA 64 nor Windows 64 bit.  HP simply REFUSED to port / patch THEIR application to even install.  BROTHER and others have done it for their users very promply (check their websites, google it... oops ... bing it!). This made me rethink my position on HP as a company. From now on I will try to avoid them like a plague.... I bought their original  Windows Home SERVER EX475 ... Same ____ (excuse my anger, all the therapy down the drain...).  2 years, and 3 newer  models later, they left me and others hanging without real support (no software upgrade/maintenance).  Real business "geniuses"! I guess they must have graduated from the oh-so-famous Intuit "Customer ill-service University".... another Silicon Valley software disaster .... but I digress.

BTW, I WAS able to get the full functionality for my LJ3015 using both professional FAX and SCAN application and by using Virtual environment to install the original HP software. Now I AM happy ....(not with HP that is).

I also cannot get the scanner on my HP CM1017 MFP to work.  It's as if the scanner doesn't exist.

Rassi,

Did you try to run it under XP Mode (Professional, Ultimate versions only)?. I got my LJ3015 all-in-one work. Also these versions of Windows 7 have their own FAx and Scan application, which may work with your printer.

No, I only have Home Premium so the "built-in" XP mode doesn't run under that as far as I know.  Would a 3rd party virtual server possibly work?  Where do I access the "built-in" fax/scan app for Windows 7?  I know that back in XP there was a fax app that came with the install disc but it wasn't installed by default.  Any help/guidance along the way here would be very much appreciated.

Thank you!

Hello Rassi,

The patch has  been released on Windows Update now, just check for updates and it should be offered. Or you can check the HP site for the Windows 7 driver.

Bobby

Add Canon Multi Function printers to the list.  I have been unable to get my Canon Pixma MP780 to work since installing Win7 despite hours of effort with Windows technical support.  I suspect the right drivers simply are not available, despite the claims from the manufacturers to the contrary.

HP just released new drivers for some of their Multi-function printers, mine included (6500) hooray!

Ski

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Ski

I am having a strange printing problem with my HP Photosmart C4280 All-in-One.  I can't print from my Win7 machine, but I can print from my MacBook pro to the same printer shared from the Win7 machine.

When I attempt to print locally, the pint queue will show all the expected information (job, status, size, etc) and will go through seemingly normal operations.  However, when the queue indicates that printing is finished, nothing comes out of the printer!  Printing from the Mac works just fine.