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HP DESKJET 4280 HELP!!! WINDOWS 7 WON'T WORK, EVEN WHEN IT SAYS " ready to use". __OK. I have windows 7 now, but I just realized that I cannot use my printer. HELP, Thanks in advance.

Applies To:
Windows 7 says is not "supported". I called HP, and they told me to wait, or ask Microsoft for a solution, I NEED THE DRIVER, I WANT to use my printer!!  I CAN USE THE SCANNER FEATURES THROUGH WINDOWS FAX AND SCANNER.  THANKS IN ADVANCE
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bentzw

bentzw

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Answer

Hello,

 

This is a known issue with the HP Solution Center and upgrading from Windows Vista to Windows 7. Basically the HP Solution Center doesn’t upgrade properly to Windows 7 because of some required libraries don’t get migrated during the upgrade. There is an update being created that will be released shortly that will be available on through Windows Update.


To get more information on the issue and the availability of the update, go to the KB article below. The KB article will be updated when the update package is available.

KB 976309 HP Multi-function Printers and HP Full Feature Software or HP Basic Drivers solutions may not work as expected after upgrading from Windows Vista to Windows 7

 

Thanks
Karim Abbasi

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Karim Abbasi

Karim Abbasi Microsoft

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Question? Have you tried the Vista drivers yet? If not go here http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&product=3390949&lang=en . Vista drivers work in Windows 7 but there is no guarantee that they will work. Right now HP is waiting until Windows 7 is officially released before they start working on Windows 7 drivers so you may have to wait.

Hope this helps
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Dark Knight80

Dark Knight80

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Hi,
According to HP documents HP Deskjet F4200 series should be supported by Win7 system (drivers are on Win7 DVD). Till the end of this month You should be able to download driver for Win7 from HP site. There is information about it from HP.

If You want to say thanks to anyone just click on Vote As Helpful (which is under every user avatar).

If Your problem is solved please mark then Your thread is with solution.

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Daniel Potyrala

Community Moderator
Daniel Potyrala MVP

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What build of Windows 7 are you running?

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Nictuck

Nictuck

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Hi Bentzw 
Please follow these steps Make sure your computer is connected to the Internet.
Click on Start then Control Panel, click System, click Device Manager in the left column and find your printer, click wheel own sheep updating programs .
The computer searches online for the correct drivers.
Sellect your systeen and click next

Good luck Kind Regards
Marcel van Es thehageu from the Netherlands
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Marcel van Es

Marcel van Es

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Answer

Hello,

 

This is a known issue with the HP Solution Center and upgrading from Windows Vista to Windows 7. Basically the HP Solution Center doesn’t upgrade properly to Windows 7 because of some required libraries don’t get migrated during the upgrade. There is an update being created that will be released shortly that will be available on through Windows Update.


To get more information on the issue and the availability of the update, go to the KB article below. The KB article will be updated when the update package is available.

KB 976309 HP Multi-function Printers and HP Full Feature Software or HP Basic Drivers solutions may not work as expected after upgrading from Windows Vista to Windows 7

 

Thanks
Karim Abbasi

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Karim Abbasi

Karim Abbasi Microsoft

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Marcel, Hartelijk bedankt!  It worked perfectly and quickly.
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Ami.Mom

Ami.Mom

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I just spent 5hours on the phone with HP support, all the way up to Manager of only US English speaking facility.  It was a 5 hour waste of time.  They have no fix for all in one printers yet, even after 5 months.

I was finally able to get printer to work, but scanner will not work.  I am using Open Office, because I did not want to pay $2-300 for Word, which was just a crappy short term product on my new HP computer.  Microsoft gave me Open Office, and HP does not support that, or its all in one printer J4680.  Art

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aswenter29

aswenter29

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