Help

Question

DV capture in windows 7 64 bits from Panasonic NV-DX100 not working (using IEEE 1394)

Applies To:

Capturing from my camcorder (type Panasonic NV-DX100) is not working in Windows 7 - 64 bits
I tried it on 2 different hardware configurations with several programs (Scenalizer live, adobe premiere).
The camera is recognized, the device controls works (i.e. rewind, play), however the video is not transfered to the PC).

When I connect the camera to windows XP home 32 bits, it is working fine.

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

11 People had
this question

Edwin van Eck

Was this helpful?

Votes

Answer

Having exactly the same problem ! Unable to find any newer drivers, but it did work ok in Vista 32bit, so not sure why it doesnt in Win 7 64bit ! I have just upgraded to Win 7 and now also my Pana NV-DX100 will not get picked up for video transfer. Same as Edwin, the device controls work which is really strange as it picks it up as a Panasonic Device and can stop start FF RW etc but no video appears for capture. Same problem using Windows Movie Maker. Lights are on but noone is in ! Didnt work with Cyberlink Power Director 8!

Keep also getting the error message

"The video device is currently in use. Close any other program that is usind the device and try again. If you need to start Import again, turn off your import device and then turn it on again"

Tried disabling and enabling the 1394 driver in Device Manager and also tried running Window Photo and Movie in Window XP mode but still getting the same error !

Running out of ideas now, apart from going back to Vista 32bit where it all worked so fine ! How dare I say that !!
(Im actually thinking Im preferring Vista now ! Had no problems at all with that OS ! )

Anyone else have any bright ideas apart from throwing away an Excellent Camcorder or ditching Win 7 ?

JUST FOUND THE SOLUTION ON ANOTHER WEBSITE, BUT THIS SHOULD EXPLAIN IT IN MORE DETAIL ! AND IT WORKS STRAIGHT AWAY !

PROBLEM IS YOU NEED TO CHANGE THE FIREWIRE DRIVER AS FOLLOWS !

THIS IS HOW !

GO TO CONTROL PANEL/SYSTEM/DEVICE MANAGER .

EXPAND IE1394 BUS HOST CONTROLLERS

RIGHT CLICK ON THE 1394 OHCI COMPLIANT CONTROLLER AND SELECT PROPERTIES THEN DRIVER !

CLICK "UPDATE DRIVER"

NOW IMPORTANTLY SELECT "BROWSE MY COMPUTER FOR DRIVER SOFTWARE"

THEN SELECT "LET ME PICK FROM A LIST OF DEVICE DRIVERS "

SELECT "1394 OHCI COMPLIANT CONTROLLER (LEGACY) NOTE YOU ARE SELECTING THE OLD LEGACY DRIVERS WHICH WILL WORK !

CLICK NEXT AND THE DRIVER WILL INSTALL AND YOUR PROBLEM IS SOLVED !

BEST REGARDS

PAUL

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

Paul Fx

Was this helpful?

Vote

Answer

Hi Edwin van Eck,

Welcome to Microsoft Answers.

We do not have any compatibility details for the product camcorder Panasonic NV-DX100 with Windows 7. I would suggest you to contact the manufacturer for further details and to get the correct drivers downloaded and installed. Refer to the below link for support -
http://www2.panasonic.com/consumer-electronics/support

Also, I would suggest you to try importing the videos using Windows Live Photo gallery. You may refer to the below links for assistance on the issue –

http://social.answers.microsoft.com/Forums/en-US/GettingReadyforWindows7/thread/66717f74-deff-4f68-a876-7ae3188aaf7c

http://social.answers.microsoft.com/Forums/en-US/GettingReadyforWindows7/thread/65c2d0df-76a5-4f20-9698-b2b7fe31d4ed

As a workaround you may try installing the older XP drivers for the device in XP compatibility mode in Windows 7 and then check if you are able to use the device properly -
Refer to the below mentioned link to install drivers in XP compatibility mode –
Make older programs run in this version of Windows -
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows
What is program compatibility-
http://windows.microsoft.com/en-US/windows7/What-is-program-compatibility

You may check for the drivers in device manager –

Click Start, and then click Control Panel.
Click System and Maintenance, click System, and then click Device Manager.

Note If Control Panel is in Classic View, double-click System, and then click Device Manager.

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Now you may expand the options for the required device.
Check if you have any exclamation or cross marks in front of the device. They denote issues with the drivers installed.
On right clicking the devices you will get the options to install/uninstall or update the device drivers.

Hope this helps. Let us know the results.
Thanks,
Meghmala – Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

Meghmala

Support Engineer

Was this helpful?

Vote

Answer

Hi Edwin van Eck,

Welcome to Microsoft Answers.

Also, I would suggest you to try importing the videos using Windows Live Photo gallery. You may refer to the below links for assistance on the issue –

http://social.answers.microsoft.com/Forums/en-US/GettingReadyforWindows7/thread/66717f74-deff-4f68-a876-7ae3188aaf7c

http://social.answers.microsoft.com/Forums/en-US/GettingReadyforWindows7/thread/65c2d0df-76a5-4f20-9698-b2b7fe31d4ed

You may check for the drivers in device manager –

Click Start, and then click Control Panel.
Click System and Maintenance, click System, and then click Device Manager.

Note If Control Panel is in Classic View, double-click System, and then click Device Manager.

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Now you may expand the options for the required device.
Check if you have any exclamation or cross marks in front of the device. They denote issues with the drivers installed.
On right clicking the devices you will get the options to install/uninstall or update the device drivers.

Hope this helps. Let us know the results.
Thanks,
Meghmala – Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

Meghmala

Support Engineer

Was this helpful?

Votes

Answer

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

Paul Fx

Was this helpful?

Hi Edwin,

I have the same camcorder, but Windows 7 64 bits does not even see my camcorder when connected via firewire from the DV terminal to the PC. I have the camcorder on and it is playing back a video, but no sign of life of it on the PC.

I am powering the camcorder with the battery and not AC, can this be a problem (by the way I lost the little battery with the cable to connect the camcorder to the AC, do you know if I can find a replacement?).

So my problem is even worse than yours, since I do not seem to get the PC and camcorder connected.

What steps shall I follow to get the PC and camcorder to see each other?

Thanks for your help. Cheers, M

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

MaurizioBussolo

Was this helpful?

PROBLEM IS YOU NEED TO CHANGE THE FIREWIRE DRIVER AS FOLLOWS !

THIS IS HOW !

GO TO CONTROL PANEL/SYSTEM/DEVICE MANAGER .

EXPAND IE1394 BUS HOST CONTROLLERS

RIGHT CLICK ON THE 1394 OHCI COMPLIANT CONTROLLER AND SELECT PROPERTIES THEN DRIVER !

CLICK "UPDATE DRIVER"

NOW IMPORTANTLY SELECT "BROWSE MY COMPUTER FOR DRIVER SOFTWARE"

THEN SELECT "LET ME PICK FROM A LIST OF DEVICE DRIVERS "

SELECT "1394 OHCI COMPLIANT CONTROLLER (LEGACY) NOTE YOU ARE SELECTING THE OLD LEGACY DRIVERS WHICH WILL WORK !

CLICK NEXT AND THE DRIVER WILL INSTALL AND YOUR PROBLEM IS SOLVED !

BEST REGARDS

PAUL

Thanks, Paul. This worked perfectly for me too! Until I switched to the "legacy" firewire driver, I couldn't capture DV video.

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

PeterMonorail

Was this helpful?

Same problem here. Canon HV30 - computer sees, it is controlled by various video software (Premier Pro, Movie Maker, etc.) - but no video picture in preview or capture.

Rolled the firewire driver to legacy - no luck.

It DID work on Win 7 x64 before, but something got screwed up . I do not want to restore back and have to re-installed a bunch of stuff.

Are there new drivers for 1394 from Microsoft or anybody else? What else could be causing this?

Any help is appreciated.

------------------------------------------------

UPDATE:

Knowing that it is the Windows/driver issue I rolled the driver to the orginal one (non-legacy) and lo and behold the video appeared and capture is happy. HOWEVER! As soon as I rebooted, the issue is back. Tried changing drivers back and forth - no luck. What gives? Don't tell me this Windows are as temepremental as the previous versions. BTW, XP worked with the same soft and hardware just fine. Any ideas?

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

AlexMis

Was this helpful?

you guys from microsoft soft should be ashamed of yourself of providing useless answers whereas people such as Paul provided such a simple to the point and most importantly a solution that really works.

Thanks, Paul

Eugene

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

ricolade

Was this helpful?

I did this and now my old Panasonic miniDV works on my Windows 7 64 bit system perfectly. Thanks!!!

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

ToddMenefee

Message marked as answers cannot be deleted

To delete this message, first unmark this message as an answer, then delete it.

Reason to remove escalation

Merge

Enter the thread ID of the thread you are merging into

Reply will be posted to a public thread

You are replying to a public portion of this thread. To reply privately, click Cancel, click the Private Messages tab, and Reply on that private message.

Don't show this message again

To report abuse, sign in or continue without signing in

Thank you.

Report abuse

Abuse type:

Details (optional):

Report abuse

Abuse type:

Details (required):

Enter the characters you see (required):

DV capture in windows 7 64 bits from Panasonic NV-DX100 not working (using IEEE 1394)

Reason to remove escalation

Merge

Reply will be posted to a public thread

Report abuse

Report abuse

Sign in