May 10, 2024
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Bill Smithers - LemP ✅
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Hi !
Suddently there is no connection to the printer. Tryed to install printer drivers when this message appear.
Acer Aspire M3910 , 64-Bit system , Windows 7 Home Premium.
What can be done
OK,
before you tried to install new drivers did you go to:
windows start menu;
control panel;
programs and features; (locate and select your printer driver then select repair. if unable to repair then uninstall before trying to install a new driver)
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If you go to the:
use the file search to find "Dpinst.log" open it with notepad and post a copy as this will show what happened to cause the driver install error.
If the driver is installed and good, try this to relocate the printer:
go to the devices and printers menu.
if you see your printer you can select it then right click to select the troubleshooting wizards.
if you don't see your printer select the add a printer option to do a search for your printer.
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Hope this was helpful. That's about all I can think of without more information.
Let me know,
Z_TLAW
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