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i am running windows 7 pro sp1 64 on a lenovo w520. i have been getting bsod with a igdkmd64.sys a couple times a day. i have run the memory test on my computer, which is fine. and have updated all software and drivers from windows and lenovo. has anyone
had experience with a solution to this. the computer crashes typically when i am working on graphics programs, creative suite or modo.
any info would be extremely helpful. thank you!
A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues.
Contact yourcomputer manufacturer for the latest driver for your computer.
most of the blue screens have been igdkmd64.sys but there have been a couplenvlddmkm.sys.
they started happening soon after i installed all software and updated all drivers and started using the computer. i bought it new this past summer. i dont think the issues have anything to do with overheating (they have happened just a few minutes
into using the computer).
yes, it is a thinkpad w520. it is under warranty and i have contacted them and they said it may have to do with a recent windows update... they didnt sound too knowledgeable about the issue.
i have tried updating the bios as well, with no improvement.
What is the number of ThinkPad Lenovo do you have? - ThinkPad W520 (4249),
ThinkPad W520 (4260),
ThinkPad W520 (4270),
ThinkPad W520 (4276),
ThinkPad W520 (????) .....
You bought it new this past summer (summer 2011? or summer 2010?), and the BSOD (Blue Screen Of Death) was appeared immediately - for instance during 2 days ? (after i installed all software and updated all drivers and started using
the computer - could it take you 2 days?)