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Question

pictures.library.ms "no longer working" you may delete and not affect files? what the ____ does this mean?

recently installed 7 home premium on fresh hard drive. have had issues with computer repeatedly shutting down at start-up and now this issue, error message PICTURES.LIBRARY.MS "NO LONGER WORKING" when trying to open DOCUMENTS OR PICTURES.
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Answer

Hi efm486,
Try the below steps to fix the issue:
a. Open Windows Explorer.
b. Right-click on the corresponding library and choose Delete.
c. Click Yes when asked for confirmation.
Note: Deleting a library does not delete the contents of the included folders. However, you may need to re-add or include your folders manually, if needed.
Include folders in a library:
http://windows.microsoft.com/en-US/windows7/Include-folders-in-a-library
d. Then, in the navigation pane of Windows Explorer, right-click on Libraries and click Restore default libraries. 
e. This recreates the library that you just deleted.
f. This option will only restore the default libraries that came with Windows 7.


This should fix your issue.
Regards,
Manasa P – Microsoft Support.

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Imran Chand

Support Engineer

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Excellent. Thanks so much. Almost as soon as I started using my new computer it started to go awol. I thought I'd bought a dud, but you've sorted my problems. Thanks again
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Hi efm486,
Glad to know it helped.
Regards,
Manasa P - Microsoft Support.
 
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Imran Chand

Support Engineer

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My problem is very similar but this solution does not work. Instead of the Libraries sending an error message they simply don't work. The icon is not like is should be instead of saying " Music , Picture, Documents" it says "documents.library-ms, music.library-ms, pictures.library-ms". I have tried the deleting thing and restoring the default but that simply restores the wrong thing. I am not sure what happened. 

 

Any suggestions?

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Mine don't have the option to delete the selected library, I have tried to restore it. Nothing is working... Any suggestions?

Thank you

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no puedo cargar ni bajar mis fotos, me pueden ayudar? me dice que hay un herror rudy
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Hey RODOLFOHERNANDEZ RAMOS and CharO81,

Because this thread was started by another person and because of the threads age, I suggest you follow the link below to start your own thread. 
 
Asking your own question helps the community help you specifically with your issue. Remember to include all the details (your version of windows, specs of your system, any error codes etc...) that you can when you start your own thread. 


Thanks for Posting to Microsoft Answers RODOLFOHERNANDEZ RAMOS!
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Robert P.

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Make a good day today!

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