How to solve Cannot Connect : Socket error # 10060 Windows 7

I have a clean installation of windows 7 professional and I am trying to setup webcam 7. When I try to setup Email Notifications I get Cannot Connect : Error # 10060 Connection timed out. Does anyone know how to solve this? I have tried installing Webcam 7 in another computer with Windows 7 and the email notification works fine. I have installed Visual C++ 2008, 2010 and 2012 Redistributable and no luck so far.


Hello,

 

Thank you for posting in Microsoft Community. We will be happy to help you.

 

I would like to know:
1) How areyou trying to access emails? Are you using a email client for example windows live mail or Microsoft office outlook or using a web browser?
2) Who is the email service provider?
3) What is the make and model of the webcam which you are trying to set up?
4) What is the error you get when trying to setup a webcam?


10060 is a connection-timeout error that usually appears when the client does not receive a response from the server for a specific command. This error often occurs when you try to connect in PASV mode to a server that prefers PORT for data connections.

It seems to be issue withit is a SMTP. Please check with your service provider as well.
 
For fixing the issue I would recommend you to follow to steps given below:
1. On the Windows task bar, click Start > Run. The Run dialog box appears.
2. In the Run box, type cmd, then click OK. The Windows Command Prompt appears.
3. At the prompt, type the command and then the IP address or domain name of the server to which you are trying to connect.


For example: ping bing.com
Now hit enter.


After this check and let us know.

 

Thank you

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Last updated April 11, 2024 Views 9,887 Applies to: