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Hi ,
1. Log on to Windows with a user account that has Administrator privileges.
2. Click on start orb and type in
gpeditmsc in the search box and press enter.
3. Navigate to the Local Computer Policy -> User Configuration -> Administrative Templates ->All settings.
4. Now right click on prohibit access to control panel and click on edit.
5. If it is enable, click on disabled.
6. Click on Apply and then click Ok.
You may also boot into safe mode and checkk if you can access control panel.
Steps to boot to Safe mode
1. Restart your computer if it is powered on.
2. Tap the F8 key after your computer initially powers on.
3. Once you see the Advanced Boot Options menu you can stop tapping.
4. Use the up/down arrow keys to highlight your selection.
5. Select Safe Mode and press Enter.
6. You should see drivers loading, and then Please wait.
7. You should then be at the Welcome Screen.
8. Logon to your computer using an account with Administrator privileges.
Start your computer in safe mode:
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
If that doesn’t work, then check in a new user account.
Follow the steps mentioned below to create a new user account.
To create a new profile, you must first create a new user account. When the account is created, a profile will also be created.
1. Open User Accounts by clicking the Start button, clicking
Control Panel, clicking User Accounts and Family Safety (or clicking
User Accounts, if you
are connected to a network domain) and then clicking User Accounts.
2. Click Manage another account.
3. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
4. Click Create a new account.
5. Type the name you want to give the user account, click an account type and then click
Create Account.
Create a user account:
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
If it works in a new user account then you need to fix the corrupt user profile. You may visit this link for the steps:
http://windows.microsoft.com/en-US/Windows-vista/Fix-a-corrupted-user-profile
Reply back with the status.
Regards,
Afzal-Microsoft Support.
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Thank you.
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Don't have one of the above accounts?