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unable to change PIN error "something went wrong please try again later " as it is blocked in Windows 10 Technical Preview

Original Title - Pin blocked

I have a Windows 10 and some idiot at school tried to hack into m account and my PIN got blocked and when I tried to change it it said something went wrong please try again later and im like wth?

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Hi Pierre Hayford,

Thank you for posting your question in the Microsoft Community.

Sorry to know that you are facing this issue.

Please answer these questions to get more clarity on this issue:

  • On which build are you facing this issue?

  • Are you able to use other sign in options to login to the computer?

  • Is the computer connected to a Domain Network?

Reply to us with more information to help you further.

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Same here.....

Build 10159

Can still sign in with password or picture, just no pin. All were working pre update on build 10131

Not domain joined

Try to change pin and red text appears saying "Something went wrong, Try again later"

Steve

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Please run a system file check (SFC) & DISM (if necessary) if you are on win 8 or higher

All instructions are in our Wiki article below...
Should you have any questions please ask us.
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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There's no ISO for fast ring builds. SFC can't be run in Windows 10 without one.

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Simply not true.  As it says in the wiki ONLY builds below 10049 need an ISO and those builds have expired.  ALSO you can make your own ISO for any build by using the ESD file that was downloaded when you upgraded to the current build

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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Yeah, was able to run it and it did make a few changes, can verify my MS Account now, but I did re add that, so that might have fixed the account.

However it made no difference to the PIN issue

Steve

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I had the same problem.  

I went into settings > accounts and selected 'sign in with a local account instead'.

After a reboot using the local account I was able to switch to a Microsoft account and set a pin.

Richard

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Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted) and delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).  

Then go back to setting, accounts, sign in options.  Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

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That fixed it..... had to delete everything in that directory, then reboot and all is good.

Recreated PIN login and works as expected.

Thanks for that

Steve

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I don't access to this directory with admin rights. Can I take owner rights? Thx.

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Question Info

Last updated May 4, 2024 Views 41,794 Applies to: