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Windows 10 upgrade freezes on screen

Been trying to upgrade to windows 10 and i cant. Every time i try it will run untill it gets to the blue windows 10 Microsoft icon with the spinning dots and then it will freeze when 3 dots come up. Does this every time no matter what. i have a brand new system and it just wont go at all. Anyone have a solution?
Answer
Answer

Try upgrading manually:

If the Windows 10 Upgrade Assistant becomes stuck or unresponsive at various percentages: 0%, 32%, 62%, 87%, 99%, please wait at least 4 to 7 hours. If setup does not progress, close the wizard then restart your computer. Follow the instructions to upgrade manually using the Media Creation Tool or the Windows 10 ISO file.

If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

http://windows10forum.com/blogs/entry/3-how-to-ensure-a-smooth-upgrade-to-windows-10-anniversary-update/

If you encounter an error regarding enough space to complete the upgrade, review instructions:

How to Install Windows 10 on Devices with Limited Space

Pre-requisite Task

When making significant changes to your computer such as updating the operating system, you should always backup. See links to resources about backing up by clicking the link for the respective version of Windows you are running: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

Then try upgrading manually:

Option 1: Using the Media Creation Tool

Download the Media Creation Tool Now

Right click the MediaCreationTool.exe file then click Run as administrator.

Note: How to verify if you downloaded or installed the Windows 10 November Update

Select Upgrade this PC now then click Next

Option 2: Upgrade using the Windows 10 ISO file.

Pre-requisite Task

When making significant changes to your computer such as updating the operating system, you should always backup. See links to resources about backing up by clicking the link for the respective version of Windows you are running: Windows XP, Windows Vista, Windows 7, Windows 8/8.1

then

then

  • Disable (preferrably uninstall) your Antivirus utility before attempting the upgrade.
  • Restart a few times then try again.
  • Disable General USB Devices (example - Smart Card Reader). You can do this from the Device Manager.
  • If you have any external devices attached to the machine, disconnect them (example, gaming controllers, USB keys, external hard disk, printers, non-essential devices).
  • Load your BIOS the reset the BIOS defaults.
  • Check if there any available BIOS updates for your system, then apply them.
  • If you are using a SCSI hard disk, make sure you have drivers available for your storage device on a thumb drive and it is connected. During Windows 10 setup, click the Custom Advanced Option and use the Load Driver command to load the appropriate driver for the SCSI drive. If this does not work and setup still fails, consider switching to a IDE based hard disk.
  • Perform a clean boot, restart then try again.
  • If you are upgrading using the .ISO file, disconnect from the Internet during setup, if you are connected by LAN (Ethernet) or Wi-Fi, disable both then attempt setup again. 
  • If you are updating through Windows Update, when the download reaches 100% disconnect from the Internet LAN (Ethernet) or Wi-Fi then proceed with the installation.
  • If that does not work, try using the .ISO file to upgrade if possible.
  • If you are connected to a domain, switch to a local account.

Best,
Andre
twitter/adacosta
groovypost.com

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Question Info

Last updated January 19, 2022 Views 32 Applies to: