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Windows 10 won't shut down

I am not the only one having this issue. Windows 10 appears to be shutting down after I select Shut Down from Power option. But after a few moments, it gets back to desktop. It shows Google Drive as shutting down and gives me option of "shutdown anyway" which works when I click on it. But I do not wish to force stop Google Drive or any other program. Why is it happening. It was working fine in Insider Builds but the released version is creating problems.

Regards

Answer
Answer

Hi Arun,

Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated. 

Try the below steps and check if that helps:

  1. Go to Search, type power options and click on Power Options from search results
  2. On the left side of the window click on Choose what the power button does
  3. If needed, click on Change settings that are currently unavailable, under Define power buttons and turn on password protection
  4. From the enabled options under Shutdown settings section, uncheck Turn on fast startup (recommended) checkbox to disable Hybrid Shutdown.
  5. Click Save changes button to save the modified settings.
  6. Close Power Options window when done.
  7. Check for the issue.

For reference:

http://windows.microsoft.com/en-US/windows-8/how-shut-down-turn-off-pc

  

Keep us posted if you face any issues on windows in future. We will be glad to help you.

Thanks & Regards,
AS

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Question Info

Last updated May 3, 2024 Views 55,745 Applies to: