Windows 10 goes into sleep mode automatically !!!
Hello friends .. i am using windows 10 since last two weeks..since installation i am facing this issue .. my pc goes into sleep mode without any reason..suppose i am working on anything ..like i am watching you tube videos or anything..suddenly my screen changes to black and my pc then goes into sleep mode..then i press the power button ..and it again resume the windows... i dont know why it is happening ..i tried everything .like updated the drivers and other settings..but no results ..please help me if you can.. !!
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Hi,
Thank you for posting your query in Microsoft Community.
I understand the issue that you are facing currently, and we in Community will try to resolve your issue the best way we can.
As per you query, I suggest that you refer to the methods provided below and check if it resolve your issue:
Method 1: Run power troubleshooter.
- On the search bar type “Troubleshooting”
- Click on “View All” left panel.
- Click Power, new window will popup.
- Follow the on screen instructions.
Method 2: Check if issue persist even in Safe mode. To go to Safe Mode follow the steps below:
- Open Run Command (Windows button +R)
- A dialog box will open type “msconfig”
- Locate and select the Boot tab and select Safe with Minimal as option.
- Restart Computer
Note: Follow the same procedure to undo Safe Mode, uncheck the Safe option and restart your system.
Method 3: If the issue does not occur in safe mode please check in clean boot.
Please refer the link to place the computer in clean boot.
http://support.microsoft.com/kb/929135
Note: Once you are done with the troubleshooting, perform the steps in “How to reset the computer to start as usual after troubleshooting with clean boot “to reset computer as usual.
Your reply is very important for us to ensure a proper resolution.
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