Mail keeps shutting down in Windows 10

Hi Joe,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

1. Is the Mail App shuts down only when you trying to open your draft?

2. Have you made any changes to the computer, prior to the issue?

I would suggest you the run Windows store app troubleshooter and check if it helps.

Follow the below steps:

1. Type troubleshooting in the Search area on the taskbar.

2. Click on View all on the left panel of the Troubleshooting Windows.

3. Select Windows store Apps.

4. Follow the on screen instruction.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

Hi Joe,

Thanks for posting your query on Microsoft Community.

To assist you better, please provide few details.

1. Is the Mail App shuts down only when you trying to open your draft?

2. Have you made any changes to the computer, prior to the issue?

I would suggest you the run Windows store app troubleshooter and check if it helps.

Follow the below steps:

1. Type troubleshooting in the Search area on the taskbar.

2. Click on View all on the left panel of the Troubleshooting Windows.

3. Select Windows store Apps.

4. Follow the on screen instruction.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

I too have upgraded to Windows 10. I had some initial trouble (mail app crashed) with my login but this resolved (? how I'm not sure). However on my wife's log in the program will crash in a short period of time. Usually about the time it takes to load go to settings and then attempt to change something and app/program closes. I have no idea why this occurs with one log in and not the other. Obviously a conflict somewhere with something. Any help would be appreciated.

Addit: I think I fixed the problem by changing the sync days to 3. I just had to move the mouse fast and save before things got too hard. This seems to have worked then I have been able to change it to 7 after a few min. It is not crashing at the moment.

Windows 10 does seem to be significantly better than 8.1 but these little issues with mail have tried my patience. Too many more things that take time and I'll change to a mac.

I have also experience the mail app quitting.  When I try to view an email the entire mail app shuts down, oddly enough it happens when trying to view the window insider email.    

Hi,

This problem and other Mail app problems are obviously beyond the wit of Microsoft so sort out. With a bit of unpaid trial and error, searches and plagiarism I've achieved a solution where Microsoft have crashed and burned - again.

Pick one of these;

Option 1

Dump your original profile account and create a new one, don't dump the original until you've secured your files and the Mail app' will work.

Option 2

If you want to keep your current profile you'll need to dump the Mail app and reinstall, this takes a bit more effort;

First, open PowerShell as an administrator. Open the Start menu, search for “PowerShell,” right-click the PowerShell shortcut, and select “Run as administrator.”

Copy this:

Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage

and paste it in to Powershell and hey presto the Mail and People app's will have vanished.

If you're a glutton for punishment go to the Windows store and download the Mail app'

Option 3

Use a small email signature, anything bulky appears to cause a problem.

Option 4

Search for a different email app' or use Outlook on line

Option 5

Use a Mac.

A word of caution I'm singularily unqualified in IT - but I've got Mail working again.

Cheers

Hi,

This problem and other Mail app problems are obviously beyond the wit of Microsoft so sort out. With a bit of unpaid trial and error, searches and plagiarism I've achieved a solution where Microsoft have crashed and burned - again.

Pick one of these;

Option 1

Dump your original profile account and create a new one, don't dump the original until you've secured your files and the Mail app' will work.

Option 2

If you want to keep your current profile you'll need to dump the Mail app and reinstall, this takes a bit more effort;

First, open PowerShell as an administrator. Open the Start menu, search for “PowerShell,” right-click the PowerShell shortcut, and select “Run as administrator.”

Copy this:

Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage

and paste it in to Powershell and hey presto the Mail and People app's will have vanished.

If you're a glutton for punishment go to the Windows store and download the Mail app'

Option 3

Use a small email signature, anything bulky appears to cause a problem.

Option 4

Search for a different email app' or use Outlook on line

Option 5

Use a Mac.

A word of caution I'm singularily unqualified in IT - but I've got Mail working again.

Cheers

Option 2 did't work, got this