Windows 10 WLAN Autoconfig Problem
Yesterday when I just upgraded my computer from windows 8.1 to windows 10, the wifi keeps disconnecting. After checking the event viewer, I found out that the network connection service and the wlan autoconfig service has been terminated unexpectedly for many times. I have used the troubleshooter, used this code that was in one of the post
1.IPCONFIG /FLUSHDNS
2.NBTSTAT –R
3.NBTSTAT –RR
4.NETSH INT IP RESET
5.NETSH WINSOCK RESET.
Used this code from youtube
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh int tcp show global
But all of it still does not work. The wifi still disconnects after 5-10mins. I have also been researching in the internet and found out that many other people also have this problem, but still have not fixed it. After researching, I then made a temporary solution to this problem, by making a batch file with the following code
net start wlansvc
netsh wlan connect name="(Your wifi name)"
And then going to the services.msc, and selecting the recovery tab under the properties of WLAN AutoConfig and selecting it to run the batch when the service stops. This makes everything automatic, without me having to manually start the service and connect to the wifi. But I want a permanent solution, not a temporary solution that was made by me a ,16yo guy. So can someone fix this problem please?
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Answer
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Hello,
Thank you for contacting Microsoft Community.
We're sorry to hear the inconvenience you have experienced.
Before I guide you with the troubleshooting steps, I need the version and build number of the windows running on your PC. Press Windows key + R, type winver run command and hit Enter key. Which bring up a windows with details, where you can find the version and build number of your Windows.
Also check and let me know whether your PC installed with KB3116908 update. To View installed Windows Updates, type “View Installed Updates” in the Search box and then click on View Installed Updates – Control Panel from the Search results. Check and see if the update is available on your PC.
Keep us posted if you require further assistance.
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Hello,
I suspect the problem might be with the Cumulative Windows Update. In rare cases, a specific driver or update might temporarily cause issues with your device. Let check this by uninstalling the update.
- Press CTRL+Shift+ESC to open Task Manager.
- Click File > Run New Task
- Make sure you have a check mark beside “Create this task with administrative privileges”
- Type CMD and hit Enter key. Type or copy/paste the following command at the CMD prompt and hit Enter key:
wusa.exe /uninstall /kb:3116900
If it prompt for confirmation, just confirm the same. Once it complete uninstalling, reboot your PC and see if it makes any difference.
If it doesn't, try to re-install the update again, let it to configure, restart your PC after installing and see if it cures the issue. Go to Start Button/>Settings/>Update & Security/> Windows Update and click Check Updates.
Keep us posted if you require further assistance.
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Hi there, I have the same problem as reported by Skyzfoxx on 11 December 2015 i.e. the WLAN Autoconfig constantly stops running, since upgrading from Windows 8.1 to 10! I also have Windows 10 version 1511 & os build 10586.29, but my pc has installed update KB3116908, as well as updates KB3116900 & KB3119147. Can I follow the same steps as advised to Skyzfoxx or are there other steps I should follow, given my pc has installed update KB3116908? I would really appreciate a reply, as this issue is driving me insane!! ThanksHello,
I suspect the problem might be with the Cumulative Windows Update. In rare cases, a specific driver or update might temporarily cause issues with your device. Let check this by uninstalling the update.
- Press CTRL+Shift+ESC to open Task Manager.
- Click File > Run New Task
- Make sure you have a check mark beside “Create this task with administrative privileges”
- Type CMD and hit Enter key. Type or copy/paste the following command at the CMD prompt and hit Enter key:
wusa.exe /uninstall /kb:3116900
If it prompt for confirmation, just confirm the same. Once it complete uninstalling, reboot your PC and see if it makes any difference.
If it doesn't, try to re-install the update again, let it to configure, restart your PC after installing and see if it cures the issue. Go to Start Button/>Settings/>Update & Security/> Windows Update and click Check Updates.
Keep us posted if you require further assistance.
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Hello Sammy,
If you notice that the problem started after installing this Update, then follow the above mentioned troubleshooting steps. First uninstall the KB3116900 and see if it make any difference. But ensure to reinstall the Update back if it wont make any difference.
Keep us posted if you require further assistance.
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Hello Dan,
Could you please let me know few things.
Since when you started facing this issue?
Is this after installing the Update KB3116908 or KB3116900?
Did you made any other changes on your PC?
Did tried to update network drivers?
Give us above information to assist you better.
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I am not sure when the issue started because the symptoms do not appear to be the same on all networks. When I upgraded to Windows 10 everything seemed to work fine for a couple of weeks but I was only using the laptop on the WiFi network at my sister-in-law's house. I only started noticing the problem a couple of days ago when I took a trip. Update KN3116908 occured on December 8th so I guess there is a possible relation to the update but I have no way to verify as I no longer have access to my sister-in-law's network which is in another state. Update KB3116900 took place on December 11th.
The first odd behavior I noticed was on December 11th when my laptop was no longer able to connect to my phone on a tethered connection when the phone was set to require WPA2 PSK authentication. To get around the problem I had to turn authentication off on the phone to get it to connect but when it was connected it worked fine without crashing. I did not try to use my phone to connect to the internet before the update so I don't know if the problem is new or if it has been there since the upgrade to Windows 10.
I noticed the crashing only when connected to my parents' house network in the last couple of days. Again, I did not try to connect to this network before the KB updates so I don't know if there is a corelation between the updates and the problem.
I did go to the manufacturer website and downloaded/installed the latest set of drivers but they are only marked compatible with Windows 8/8.1 and dated 12/2012. There was no change in the behavior after updating the driver. No other changes were made to the PC.
Should I uninstall the KB3116908 and KB3116900 updates and try it?
Thank you,
Daniel
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I've had the same issue you describe since KB3116908 was released. Drivers are all up to date, signficant troubleshooting has been done. But WLAN Autoconfig (and 5 other services) all stop on an irregular basis.
If you use the "winver" command at the command prompt, you'll get an "About Windows" display that includes Version and Build. A current "fully patched" system will return the following:
Version 1511 OS Build 10586.29
The only solution for the issue you (and I, and others) have experienced is to fall back to:
Version 1511 OS Build 10586.14
To do that, you need to uninstall and block KB3116908 (goes to build 10586.17, where the problem starts) and KB3116900 (goes to build 10586.29). KB3116900, being a Cumulative Update, includes all the content of KB3116908 - including whatever causes this issue. Since Windows 10 doesn't give you the option of blocking updates, you have to use a special tool (from MS) to block updates:
https://support.microsoft.com/en-us/kb/3073930
Until this issue is resolved, you'll have to block any future Cumulative Updates as well - which will create an increasing security risk for your computer. Be aware of the risk.
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