Windows 10 lost connection to Internet

Hi,

Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• Which troubleshooter have you tried?

Please follow the below methods:

Method 1: Internet Connection Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

1.   Press “Windows key + X”, select Control panel

2.   Change the view by option on the top right to Large icons

3.   Click on troubleshooting and click on the view all option on the left panel

4.   Run the Internet Connection troubleshooter.

If the issue persists, try this:

Method 2: I suggest you to update network drivers and check if that helps.

1.   Press “Windows + X” and select Device manger.

2.   Select Network Adapter and expand the driver icon.

3.   Right click on the driver icon and click on Update.

4.   Follow the onscreen instructions to update the driver.

Hope this helps. Feel free to get back to us for further queries. We will be happy to assist you.

Regards,

Jenith

Hi,

Thank you for the update.

I suggest you to follow the below steps and check if it helps.

Step 1: Check the following services are enabled.

1. Press Windows Key + R.

2. Type "services.msc" in the box. Check if these services are enabled:

- TCP/IP NetBIOS Helper service

- Wireless lan

- DHCP

- DNS Client

- Function Discovery Resource Publication

- SSDP Discovery - UPnP Device Host

To start the service and set it to automatic, follow these steps:

1. Right-click each of the services listed above and click on Properties.

2. Click the General tab, and then, next to Startup type, select Automatic.

3. Click Apply, and then click Start.

Step 2: Disable Security Software temporarily.

Important: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

The Wireless lan doesn't show up the the services.

Hello friend, please try this Fix, it ended my Nightmare:

I  also had this problem with Windows 10 for a Month. It got Fixed completely once I updated my System to Build: 10.010586.123 or the latest (today) 10.0.10586.168. I have had 15 days of continuos WiFi Service, not once it has disconnected. So this will be your only Fix. Go to Settings>>>Update>>>Update Windows manually until you see that Build 10.0.10586.168 is installed. Problem Solved. Good luck..... Aaron