Touch screen not working on Windows 10

Hi,

I have a Lenovo Thinkpad Twist, and the touch screen isn't working after the upgrade to windows 10.

I've tried uninstalling the HID-compliant touch screen, and installing the lenovo drive for win 8 but it doesn't seem to work.

Anything else I should try?

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  1. Open the "Start" Menu
  2. Searching for "Device Manager".
  3. Double click on "Human Interface Devices".
  4. Right click on "HID-compliant touch screen"
  5. Click on "Disable" and "Yes",
  6. Right click again for "Enable"
Hope this can help.

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nope. doesn't work.

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Can't believe a 1,000 dollar laptop doesn't do what it advertises! I have the same problem. Touch screen is completely offline.

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  1. Open the "Start" Menu
  2. Searching for "Device Manager".
  3. Double click on "Human Interface Devices".
  4. Right click on "HID-compliant touch screen"
  5. Click on "Disable" and "Yes",
  6. Right click again for "Enable"
Hope this can help.
Thanks SJ, this did work on my Gigabyte T1125 laptop, but it seem to only last for a short while. Not sure exactly what causes it to revert back, but it seems to revert to the same symptoms even before a restart, it happens while doing stuff and browsing the internet. Then I go through the same process of install and reinstall of the HID and it's back?

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Thank you this worked for Aspire V 15 Touch.  Only just done it so can't say if it will revert back or not.

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I have an HP Envy and since the Windows 10 update my touchscreen is not working. The is no HID-Compliant touch screen. The options which I have are:

  • HID-compliant consumer control device
  • HID-compliant headset
  • HID-compliant vendor-defined service
  • HID-compliant Wireless Button Driver
  • USB Input Device
  • USB Input Device

I tried disabling and re-enabling HID-compliant consumer control device and HID-compliant vendor-defined service. Neither worked. Do you have any other suggestions?

Thanks.

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*Try both of the USB input devices (I don't think these are referring to the USB slots on your computer?)--disable and then immediately enable.

*The same problem reoccurs, even after I do this, but disabling and enabling will immediately fix it--such a sad state of affairs that this is evening happening...

*If that doesn't work be sure you have downloaded the latest version of your tablet and touch screen drivers and then try again. I think you can do that from the control panel. It will take some research and patience. I am not a computer guru at all, but I had a problem that needed to be solved and I wasn't going to stop until it was done.

*I have a Lenovo yoga 14, so I googled "Lenovo yoga 14 Wacom windows 10" because I saw that the touch/pen options were under the Wacom program in the control panel hardware and sound options.

Good luck and let us know how it turns out.

Mike

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It looks like you HP doesn't have a unique touch screen driver loaded at all. Possibly it is combined with the HID-compliant consumer control device, so I'd try disabling and enabling this device. On my gigabyte laptop I have a HID compliant touch screen listed under HID.

However, unfortunately "disabling and enabling" only works for 2 minutes and then it revert back to not working. So this is really not the solution anyway. I think this might be due to some sort of interrupt conflict?

It is unfortunate that the very thing that windows 10 was  supposedly designed for, namely tablets and touch pads, is where the initial problems are now surfacing. I often wondered who covers the costs for driver upgrades when the operating system changes and the initial vendor drivers no longer work? I guess for bigger companies like HP, they could absorb these costs in the long term interest of their customers, but for smaller operators it may not be as viable. Not sure, maybe Microsoft pays the bill for all the upgrades? either way, I think someone needs to provide us with updated drivers for Windows10, otherwise I don't think there would be a solution.

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didn't work on my Lenovo Yoga 2 either after w10 update

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I have discovered that the touch screen is working in some applications. I will see if I can determine which applications that the touch screen does not work. 

In the meantime, I will continue to look into confirming that I have the latest drivers.

Thanks!

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Last updated September 14, 2023 Views 11,057 Applies to: