Cannot sync iPhone to iTunes after Windows 10 upgrade
my iPhone cannot be sync with iTunes in my laptop after I upgrade my laptop to windows 10. When the phone is plug in, it will charge but cannot be sync.
Original Title: labcat7
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Hi,
Thank you for posting on Microsoft Community.
We also thank you for your interest in Windows 10.
Try to sync it another device and check if the problem persist.
If does not sync, check if the sync option is enabled.
Also try to Uninstall and Reinstall iTunes app and check if the issue is resolved.
Hope this helps!
Get back to us if you have queries regarding Windows, we will be happy to help you.
Thank you,
Microsoft Community.
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I had 3 Apple devices that would not sync to iTunes after the Win 10 upgrade. I am happy to report I was able to fix it. After the following procedure all devices were recognized by iTunes. Hope this is helpful to others.
I am updating 9/12/15 this to show exact procedure I used in Win 10:
Plug your device in and do the usual “Trust This
Computer” on your device..
In search type: DEVICE MANAGER
Click DEVICES MANAGER
Under OTHER DEVICES,OR PORTABLE DEVICES click
“Apple IPhone/IPad/IPod”..
Click REMOVE DEVICE
Take the USB out.. Then plug it back in..
WAIT PATIENTLY FOR ITUNES TO OPEN (it was a bit slow on my pc)
If it does not open make sure ITunes is set to open when device is plugged in
Now when I view the device manager after this, I see the
Apple device appears in USB controllers
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This is SO ANNOYING!!!
I synced and backed up my iphone 5s right before I updated to Windows 10. I changed NOTHING and now it won't sync with my phone.
I've uninstalled itunes, reinstalled itunes, updated itunes. and NOTHING!!
You tricked me again, Microsoft
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