Original Title: Windows Store Issues
Hello,
I have an issue with Windows Store where it loads to the store when I click on the store app, but when I click on any apps in the store they don't load, rather, the loading dots just go in a circle for an endless amount of time. I discovered this issue when I went on to skype when I turned on my laptop. While on Skype, the far 1/4 of the computer screen was greyed out essentially, and I couldn't see the right part of the conversation I was having with a friend. I dragged the skype app to differen't part of the screen and only when I snapped it to the left side could I see all the conversation, but when it was full screen it didn't work. No this isn't a computer issue, because on my desktop everything worked fine. I went on to google on my desktop and everything was, and is working fine as I type this. I thought maybe it was just an issue with skype, so i uninstalled it, planning to reinstall it. I then went to the start screen to access the store, and realized that the far right 1/4 of the start screen was greyed out as well. I went to the Windows store and while the store loaded, when I clicked on the skype app, it just sat there and doesn't load, so I can't reinstall it. I tried with every other app on the store's opening page, but none of the apps load, so I can't even read about them and install them. I also can't access the My Apps tab or my account tab at the top. I installed updates to my computer, I restarted my computer multiple times and it still stays the same. I have Kaspersky security protection, but I don't think that has anything to do with it, because I've had that for months now and everything ran smoothely, until this morning when I turned on my laptop. Hope someone can help me, because I use skype to talk to my foreign friends, also this is a brand new computer and Microsoft/windows is so complicated and stressful sometimes.