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"Couldn't update to Windows 8.1 - 0xC1900101 - 0x40017"

I have downloaded the Windows 8.1 update from the store but cannot get it to install. Each time I try, I get to the point where it is "getting my devices ready", then the PC restarts to a blue screen with error message. It then tries to recover the installation, fails, then restores Windows 8. When the system boots up after this, I get a message saying:

 

"Couldn't update to Windows 8.1

 

Sorry, we couldn't complete the update to Windows 8.1. We've restored your previous version of Windows to this PC.

 

0xC1900101 - 0x40017"

 

There is n o explanation as to why the update could be completed. Any ideas how to resolve this?

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I unistalled every possible driver not belonging to Microsoft, still it get stuck, what can I do? It's driving me crazy

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Check out your drivers.  Make sure all are updated.  I scarcely remember that when on the 

microsoft site they listed 2 drivers for each item and there was a difference of the two. Sorry

I'm being vague, cause I don't recall right now.  Microsoft super-tech gave me a hint and said

to go with one and not the other (think it was the 2nd choice with the smaller download).

Hope I am not hurting anybody, rather than helping with this tidbit.

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I'm testing 

  • Run sfc /scannow
  • Check for Windows Updates
  • Open Device Manager and update the Network Driver
  • Run all updates in the Windows Store
  • Run Windows Update again
  • Run Disk Cleanup
  • Uninstall Antivirus software
  • Delete all Temp files
  • Run "Prefetch" in the command bar and select all, then delete all
  • Restart the computer
  • Run the Windows 8.1 Update again.

This solved my issue.

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I updated every possible driver for all devices, still nothing

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this has been the last routine I followed, It doesn't work for me, I tried twice but nothing. And Microsoft it's not answering, I paid for a product and now I get this terrible customer service. I've to say I'm really **** off right now

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Does it make any sense at all that a huge company like Microsoft has an update for their

OWN product and yet leaves it up to consumers to figure out how to get it to work??

Microsoft is everywhere - much like Apple.  An update should take what is in the original

and tweak it - not make consumers CRAZY ANGRY!!  So frustrating. 

I'm very concerned if they do another update to 8.1 - which they surely will - what then?

Why is not anyone from Microsoft giving any of us answers??

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I can understand computer glitches. No problem. What I CANNOT understand is the windows msg, "an error has occurred" but not explain the error so it can be fixed. Unforgivable.
robertpri

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The same thing happened to me, so how can I easily update it.

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Have you uninstalled any malware and antivirus.?

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            CANNOT understand is the windows msg, "an error has occurred"

That's by design so people who don't want details don't get them.  You can get details if you want them.

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Last updated January 15, 2024 Views 158,440 Applies to: